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Implementation of Information and Communication Technology in SMEs - Assignment Example

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The paper provides Gap analysis by comparing the current scenario and services provided by the QDB with the objectives of Supreme Council of Information and Communication Technology (ictQATAR) and best practices available locally or internationally to facilitate the SMEs through the application of ictQATAR…
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Implementation of Information and Communication Technology in SMEs
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Download file to see previous pages Today, each and every decision from starting a new business to deciding future or improving an existing business is based on availability, accuracy, and quality of information. Keeping in view the importance of the information the Qatar Development Bank (QDB) developed a toolkit to facilitate the entrepreneurs for starting a new business or to improve an existing business. QDB is a Government entity having the responsibility of supporting and developing local Small and Medium Enterprises (SME’s) in Qatar. QDB designed and developed SMEs toolkit that is an online counseling service to serve the desires and requirements of Qatari private sector. It is particularly intended to assist an entrepreneur in establishing a new successful small or medium enterprise. It provides an entrepreneur with online guidance and information regarding step-by-step business planning, requirements for opening a particular business and checklists. Currently, the QDB toolkit provides information of the ten (10) business categories that include Accounting and Finance, Business Planning, Human Resources, International Business, Legal and Insurance, Marketing and Sales, Operations, Technologies, Woman-Owned Businesses, and Market Overview.
Particularly, the purpose of producing this document is to provide information regarding the existing services currently provided by QDB for the SMEs through the toolkit, The objectives of Supreme Council of Information and Communication Technology (ictQATAT) for development of the toolkit, the facilities that are being provided to the entrepreneurs, suggestions for improvement through a thorough GAP analysis along with prevailing best practices for such toolkits. The document compares the performance and usage of the currently designed and developed QDB toolkit and desired future state of the QDB toolkit provided by the ictQATAR in order to recognize the diversity that requires to be considered and addressed. The document is not intended to provide solution and not how to achieve the target future state, as it is solution independent, however, it is deliberated to be a declaration of the difference between two states. ...Download file to see next pages Read More
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