The problems that were faced by Sutter Health is that the patient financial services (PFS) staff members could not access real information on key financial and operational indicators such as account receivable (A/R) and cash collections…
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The central business office also faced problems related to lack of real-time information and the accountants could effectively monitor their progress.
Basically, Sutter Health is a leading not-for-profit network of community-based healthcare providers which is responsible for delivering health care to more than 100 Northern California communities. This network is comprised of more than two dozen acute hospitals and physician organizations that are specifically meant to provide health care to different consumers. The group also consists of medical research facilities, hospice and occupational health networks, long-term care centers as well as home-based care services. Though not every American does not have a valid health insurance, Sutter Health realized that about 47 million Americans can still pay for their medical requirements hence there was need to transform the cash collection system in order to improve the efficiency of the hospital in dealing with issues such as registration as well as discharge of the patients from the hospital.
Sutter proposed a strategy of increasing collections while reducing A/R days and the main focus of this was to empower the individuals PFS members to be responsible for all the accounts they dealt with. This strategy was meant to inculcate a sense of responsibility among the members of the healthcare group and the following benchmarks were implemented in order to turn around the fortunes of the organization. Cash collections were improved which made the hospital effective in dealing with financial problems previously faced by the hospital group. The following proposals were also made in order to improve the efficiency of collecting cash from the patients. It was suggested that there was a need to generate timely reports on demand which included aging analysis, A/R stratification, discharged not final billed (DNFB) analysis, credit balance analysis, and analysis of problem payers. In order to achieve this feat, a new system accessible online was to be developed which enabled the members of staff to access all data which they may require in their operations in order to produce clean claims.
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Public health is impacted upon by the rapport between people and the environment, role of urbanization and disease causes. Recently the American Public Health Association (APHA) adopted fresh policies that tackle an extensive range of public health concerns.
The Sutter Health organizations along with other not-for-profit health networks attempt to serve people through sharing of their resources with intentions of improving the quality of service (Anon., June 2011). As per facts available, “nearly 47 million Americans are uninsured”; however from this it cannot be said that all these people would be unable to pay for health care services.
A number of reasons exist that explain this common problem occurrence with the working families recording the highest number of uninsured patients (Souza, 2007). They have the means to pay the hospital but remain ignorant on the need to have a medical insurance scheme for them.
For authority, the website will be analyzed principally on the legitimacy of the page sponsor, and the purpose of the supporting material. In addition to looking into the accuracy for the sources on the site, the way the site is presented, in this case as a public service channel will be taken into consideration as well.
Holistic approach of health promotion for behavior modification through broad health education and a life course approach for promotion of healthy behavior may be the solution of many such problems, of these are attempted early in life. Thus a holistic intervention in childhood may indeed bring about the desired individual behavioral changes, which may be imbibed and continued into the adulthood leading to control of the adult burden of disease.
K has shown that there is a rapid increase in the use of complementary therapies and CAM with an estimated 15 million users nationwide (Andrew 2003; 337; House of Lords Select Committee 2000). It is estimated that this sector in the UK is rapidly expanding 1.6 billion pounds per
This issue disadvantaged the system since it could not meet its operational margins as well as make profits. Sutter Health therefore felt the need to make changes especially due to increase in costs and the
This paper gives information that the traditional system was ineffective and it resulted in low revenue collection and also low-quality services since it was dealing with up-front payment which required that the collection of the money be done before the services are provided and this meant extra work for the Patient Service Staff.
A recent report released by CDC showed that at least 33 million Americans have diabetes (McDonough, 2011). Millions others are also suffering from chronic diseases that require proper health care management. The alarming health care situation is
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