StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

How One Provider Retooled Its Collections: The California Sutter Health Approach - Coursework Example

Comments (0) Cite this document
Summary
This paper "How One Provider Retooled Its Collections: The California Sutter Health Approach" shows how Sutter Health is not only revolutionizing healthcare by providing it where needed but has also managed to change the mindset of consumers who are encouraged to pay for it when they can afford to do so…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.8% of users find it useful
How One Provider Retooled Its Collections: The California Sutter Health Approach
Read TextPreview

Extract of sample "How One Provider Retooled Its Collections: The California Sutter Health Approach"

Download file to see previous pages This paper illustrates that the Sutter Group, a not-for-profit health system headquartered in Sacramento, North California, has been providing medical services and facilities to patients and their families in more than 100 towns and cities across Northern California. At Sutter Health, many of California’s best doctors, nurses and other medical personnel join hands and pool their expertise to bring healing and comfort to those who need it. Sutter is renowned for its services in the areas of cancer and cardiac care, orthopedic treatment and women and children health care. The group takes its name from John Sutter, one of the earliest European settlers in California and one of its healthcare pioneers.
The case at hand is a good example of how a not-for-profit organization has changed the mindset of the users of its services by asking them to pay for it. While we fully understand that hospitals in the private sector are run for profit and that Government-funded hospitals are usually understaffed and have long wait times, most people are inclined to reach into their pockets for support and donations to not-for-profit institutions who they see doing good work out of a spirit of kindness, caring and benevolence. No doubt, Sutter Health has attracted a large following of good health professionals but it must be remembered that there are costs to be incurred even when running a non-profit organization. Salaries for staff, cost of medicines, lighting, equipment and other costs can be a burden on the best of organizations. Realizing this, it was imperative that Sutter Health had to think out of the box and attempt to ask the patients it serves and their families to pay for their treatment and thereby contribute to the running costs and continuity of the services being provided to one and all. It is evidently clear from the discussion that while most Americans are keen to use freely provided healthcare services, it is clear that the number of services provided at Government-run institutions cannot match the demand for them. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“How One Provider Retooled Its Collections: The California Sutter Research Paper”, n.d.)
Retrieved from https://studentshare.org/management/1591964-sutter-case-study-analysis
(How One Provider Retooled Its Collections: The California Sutter Research Paper)
https://studentshare.org/management/1591964-sutter-case-study-analysis.
“How One Provider Retooled Its Collections: The California Sutter Research Paper”, n.d. https://studentshare.org/management/1591964-sutter-case-study-analysis.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF How One Provider Retooled Its Collections: The California Sutter Health Approach

Case Analysis: Sutter Health

...). Understanding Patient Financial Services, Sudbury: Jones & Bartlett Learning Souza, M. & McCarty, B. (2007), From bottom to top: How one provider retooled its collections [electronic version]. Healthcare Financial Management 61(9): 67-73 Sutter Health Joins Health Systems Nationwide to Share and Compare Data on Quality, Outcomes and Cost: One-of-its-Kind Health Care Collaborative Led by The Dartmouth Institute for Health Policy and Clinical Practice. (25 May). PR Newswire, Retrieved June 6, 2011, from ProQuest...
8 Pages(2000 words)Research Paper

The California Sutter Health Approach

.... A. (1996). Making integrated health care work. Englewood, Colo. (102 Inverness Terrace East, CO 80112-5306): Center for Research in Ambulatory Health Care Administration. Hummel, J., (2004). Sutter Health. Retrieved from McMurray, S. (2006). Building a system: the history of Sutter health. Sacramento, Calif.: Sutter Health. Souza, M., & McCarty, B., (2007, September). “From bottom to top: how one provider retooled its collections.” Healthcare Financial Management, 61(9), 66-73. Retrieved August 22,... ? A Case Analysis for the California Sutter Health Approach Introduction Currently most health care organizations face theproblem of being incapable to...
8 Pages(2000 words)Essay

United States health care

4 Pages(1000 words)Essay

The California Sutter Health

..., is brilliant in its common-sense simplicity. One of the problems that health care providers face is that, for uninsured patients, “sticker shock” ensues when that patient gets the bill. This “sticker shock” turns to outrage, which turns to refusal to pay, which increases the A/R for the hospital. However, CSH, like other providers, are cutting down on the “sticker shock” by explaining to the patient, up front, how much the services will cost. While the patient may still complain, at least he or she is warned up front, and, if the procedure is elective, may choose whether or not to go through with the procedure based upon...
6 Pages(1500 words)Case Study

The California Sutter Health Approach

... of Marketing, New Jersey: NJ, Pearson Education, Upper Saddle River. Robbins, S.P. (1993). Organisational behaviour: Concepts, controversies and applications.6th Edition. NJ: Prentice Hall. Souza, M. & McCarty, B. (2007). ‘From bottom to top: How one provider retooled itscollections’ [electronic version]. Healthcare Financial Management. Vol 61, Issue (9). 67-73. http://proquest.umi.com/pqdweb?did=1338108431&sid=1&Fmt=3&clientId=74379&RQT=3[Accessed 19 November, 2011]. Strydom, J. (2004), Marketing, 3rd Edition, CT: Juta & Co Ltd.... is developed since the employees are empowered to contribute towards the decision making process where the employees will see them as important to the organisation as a whole. Therefore, I believe that...
8 Pages(2000 words)Case Study

The California Sutter Health Approach

...successful health care provider in North California. This is because the organization was able to implement new strategies on how to increase debt collection. This is revealed in their 2007 article “From Bottom to Top: How one Provider Retooled its Collections.” The new program employed by Sutter helped the accounts receivable department in establishing solutions to their problems, thereby giving them the opportunity to recognize that, however much the program seem to be successful, the need to guarantee that the program remains...
8 Pages(2000 words)Research Paper

The California Sutter Health Approach

...The California Sutter Health Approach Introduction Sutter Health in California wanted to move from traditional payment processing system by improving its current revenue collection system and increasing the point-of-service collections. This upgrade had to take place in steps before the new system was completely in place and the old one wiped away. The traditional system was ineffective and it resulted in low revenue collection and also low quality services since it was dealing with up-front payment which required that the...
2 Pages(500 words)Essay

The California Sutter Health Approach

...- Western Educational Pub; 9 edition. Rauscher S. & Wheeler J. (2008). Effective Hospital Revenue Cycle Management. Journal of Healthcare Management Souza, M. & McCarty, B. (2007). From bottom to top: How one provider retooled its collections [electronic version]. Healthcare Financial Management. 61(9). 67-73. Sutter, J. (1974).Landslide and subsidence liability (California practice book) [Paperback].USA: California Continuing Education of the Bar. Solomon P. (2011). The State of Health Care Revenue Cycle. July 28, 2011. Retrieved Trans Union (2007). Healthcare...
8 Pages(2000 words)Research Paper

Choosing a Health Care Provider

...to how serious the provider takes his role especially in making decisions on treatment. The subscriber should ask about availability of hospital privileges such as personal doctors and 24 hour services. A bad medical provider doesn’t have a sustainable financial record and may stop the medical coverage anytime (Bowers, Swan, & Koehler, 2011). A provider who limits a subscriber’s choice of doctors and hospitals is a bad provider. A provider is also bad if he doesn’t offer a comprehensive cover with numerous benefits. The cover should be affordable over the years regardless of external economic factors and constraints. References Bowers,...
1 Pages(250 words)Essay

Health Care Provider and health Diversity

..., 2012). When handling a patient from Christian faith, therefore, the healthcare provider must understand that the religion has strong attachment to spirituality and doing things according to God’s will and that anything contrary to the Christian morals may invite God’s wrath as evident from the story of ‘the fall’ during the beginning of creation (Shelly & Miller, 2006). Thus, for Christians, being spirituality mature means that one does and say things that please God implying that even the health care provision must be provided with God’s respect in mind. From the story of creation, Christians believe that how humans gain knowledge and understanding...
6 Pages(1500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Coursework on topic How One Provider Retooled Its Collections: The California Sutter Health Approach for FREE!

Contact Us