Individual Experience - Research Paper Example

TDSB is run by a Director of Education: Chris Spencer and a Board of Trustees comprising of 22 members who are publicly elected to ensure that concerns voiced by the community and the students are dealt with. This board ensures that all students have a comfortable learning environment that best brings out their abilities and utilizes their full potential. The board also comprises of a body of executive officers that diligently serve students, staff and the community enhance academic performance and supervise the learning process among others.

The good employer-employee relationship supported at TDSB lured me to apply for internship to work at the school office Support Department. My role was to help the secondary school office assistant to do administrative work which dealt with IPRC documentation, student attendance, report cards, records and data bases, payroll records, accounting records, student registration and student transportation. I was also supposed to provide secretarial support services and ensure there was a strategy in place for handling medical emergencies and general student absenteeism.

Conversely, under the supervision of the elementary school secretary I was at times in charge of the reception which entailed receiving incoming calls, welcoming guests and ensuring there is a smooth raptor between the students, parents, the community and TDSB staff. This was geared towards ensuring all the services provided by the school office support department were customer focused. TDSB holds the lives of future generations into its hands therefore it has a very delicate responsibility of ensuring the talent of each student is appropriately nurtured and not ignored.

However, to be able to fully understand the role played by TDSB in building a holistic community it is important to know its mission, vision, goals and objectives. TDSB focuses and fully utilizes the support provided by the community to ensure each student obtains the required skills, abilities and knowledge to bring out their full potential as students and later as adults. This goes hand in hand with its mission that stipulates the need for, “all students to reach high levels of achievement and to acquire the knowledge, skills and values they need to become responsible members of a democratic society” (http://www.tdsb.on.ca). TDSB is able to put into practice its mission statement by valuing each student, fostering a public education system that is strong, establishing a long-lasting and productive partnership between the schools, community and students, harnessing diversity and uniqueness in the community and within the students.

It also enhances efficiency and skills of the staff, a safe, respectful and positive learning experience to effectively nurture the talents of all students, accountability, equity, accessibility and innovation. The above imply that TDSB uses a focused framework for strategy selection and design. This is because the school board only focuses on a specific age group of students that only reside in Toronto by implementing a low-cost advantage within that narrowly defined market. In order to achieve its objectives the board of trustees, executives and the director of education have formulated a prospector strategy typology that enables the board to implement ideas that are congruent with external factors including the community.

With such a strategy typology TDSB is able to be innovative, discover new