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Career Response - Essay Example

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Summary
The title on its own has an element of curiosity. The title named “Whats next in service for the hospitality industry, a culture of care” provokes curiosity of knowing the career that one can opt to pursue in the field of…
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Career Response
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Career Response

Download file to see previous pages... The talk was very short but had very detailed information. It talked about the culture of welcoming visitors. It only took 16.19 minutes to provide a wealth of information that had an intuitive influence on choosing the career on hotel management. The information given on the Tedtalk was very objective. The culture of welcoming was the main message based on her experience she went through. It started with how Smith got herself in a small home where she was given a very warm and hospitable welcome. Then the way she developed interest in the hospitality industry is very endearing and full of inspiration.
In her explanation, she was very captivating on explaining how to be warm to visitors and being happy even when frustrated. Happiness is the culture that employee in hospitality should pass down to the customer. The presentation was well inculcated with a brief history of the industry of hospitality. Another interesting aspect of the talk was the use of statistics. It increased the believability of the talk. A very endearing statistic used was that 70% of American workers are not unhappy disengaged or disinterested with their jobs. It made the entire talk very appealing and invoked the interest of joining the field since I felt I will be joining the 70% of the happy American work force in the hotel management. The Tedtalk had power of igniting dormant ambitions of anyone to the field of hospitality.
I have personally learned a lot from the talk. First how the culture of care has a profound effect on the industry of hospitality. The hotel management take more of caring and being happy to the customer and every chance to be endearing to customers. Secondly, I have learned being kind in every one because everyone you meet is fighting a hard battle. As an aspiring manager, I will be kind to any employee even if he or she is misbehaving because they could be ...Download file to see next pagesRead More
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