How to Be Successful Managers - Research Paper Example

Download file to see previous pages All in all, the successful managers should embrace the strategies that will make their company to have a health growth. Further, successful managers should make use of their employees to achieve the good that come from them (Mack 3). This research will explore the management in the hotel industry. First the research endeavors to collect tangible and first hand information from Richard Moore, a manager in Big Island Hotel in Hawaii. Second, the report will explore the job openings and trends in the in the hotel industries. Third, it will reveal the job prospects in the hotel industry, experience that is required, and the credentials that are needed to join hotel industry. The report will finally give my eligibility and concerns about working in this field. Hotel industry deals with offering accommodation to people who are far away from their residence. The industries offers food, shelter, and sleep to make sure all the needs of their clients are catered for. Some of the key players in this field include resorts, casinos, and private clubs (Barrows and Powers 4). It is therefore important to have good management in this industry for client full satisfaction. To gain a deeper understanding of management in the hotel, the report interviewed Richard Moore, the manager of Hawaii Big Island Hotel. This hotel is the best performing hotel in Hawaii. Because of the extremely customer friendly services it offers, Big Island has amassed many awards and recommendation from experts and their clients. Richard Moore gives the qualities that make an effective management in the Big Island Hotel. He reveals that a managers need to search the relevant information on the current prices in the hotel market. This helps to compare with the rates of other players in the market. According to Moore, there are different sources of information where one can get the details about the rates of competitors. These include local rates of corporate, their websites, and the group rates (Mack 16). Richard informs this research that the data is crucial in hotel management because it gives a rough estimate of what clients may be willing to pay. In addition, it helps the hotel manager in setting up of rates in a level that comfortably keeps hotels in operation. Richard goes ahead to state the two ways of setting the rates. The first method is reduction in the operating expenses. According to him, this method targets to maximize income of the hotel industry. The second method focuses on generating revenues. Richard asserts that to achieve maximum revenue collection, the manager should ensure classic accommodation of their clients. Moore alludes that managers should always strive to make a lot of gains and cut the expenses (PKF Hospitality Research). Richard Moore emphasizes that managing the hotels staff is the heart of success in hotel industry. Without a good relationship between the staff and the management team the hotel business heads to doom. Richard says that the managers should not only pay attention to market rates alone. There should be a well and close-knit relationship between the top management team and the subordinates. As a way of explanation, Moore insists that managers should always be physically available and accessible. He says that distinct factions are the cause of failures in most hotel industry. Moore asserts that learning about the subordinate names, their families, ...Download file to see next pagesRead More