[Instructor Name] Observation Essay Introduction The following essay is about the observation conducted over a scenario in a classroom. I observed a discussion in a classroom environment on a topic that was taught to us by our teacher…
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The opposite group was allowed to ask questions and present its own views regarding the idea presented by the other group. I was also a part of one of the groups. Observation Initially the teacher explained the theoretical concepts of the topic to us. We were told about the factor that add to the effectiveness of inter-personal communication which included; completeness, conciseness, concreteness and clarity. Afterwards, we were told about the factors that could cause hindrance in the process of communication. The hindrances included physical noise present in the surroundings of the place where communication takes place, psychological noise that keeps a person from processing the information being communication due to a distraction or emotional situation and the difference between the social and academic background of the individuals communicating. After the explanation of the theoretical concepts, we were told about certain real life scenarios that occur in organizations and about the flow of communication in the organizations. We were told that the hierarchical structures of organizations impair the free flow of communication in organizations and they cause delay in the delivery of information. ...
wed in this scenario is that, the subordinate will communicate to his manager who will communicate the information to the relevant person in line with his position in the respective department and then the information would finally be communicated to the concerned individual. In this extensive flow, sometimes certain essential facts are lost from the information and a distorted version of the message is delivered. After the teacher was satisfied that both the groups had understood enough concepts to come up with ideas, the discussion started and each group was told to present an idea to improve the flow of communication in an organization along with sufficient justification. The members of both the groups started figuring out the ideas among themselves. In my group, only a couple of students were taking part actively. One of them said that organizations should remove hierarchical structures and adopt a flat structure. Another group member said that this idea was impractical and organizations will not be able to adopt a completely flat structure. He advised that the organizations should introduce such a policy that allows all the employees to communicate to any person at any level of the organization without going through a specified channel. He also added that an ‘open door policy’ could be an example of such a policy. Other group members nodded at this idea and this showed that they preferred this idea over the idea presented before. However the group member who presented the first idea held the view that this idea was not that effective as the flow of communication in an organization cannot be brought unless a prominent change is not made in the authorities and responsibilities of the personnel of the organization. Other group members weighed the pros and cons of
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