The Nature and Importance of Human Relations - Essay Example

Human relations based on the school scenario are important, as it provides a strong foundation that enables the staff to be able to focus on their self-development thereby enhancing a better and more effective working environment. It is through great relationships that most organizations can prosper.

1. Identify one significant development in the workplace that has given new importance to human relations

One major development is the increasing importance of interpersonal skills in every work setting in all organizations. It is well noted that technical ability in this age of information is not enough in achieving organizational success. Interpersonal skills as well as communication skills are major rating factors when it comes to hiring employees. For example, the school board hired most of their staff based on their interpersonal skills. The board rated their staff’s interpersonal skills because they wanted to know how well the staff will relate to their co-workers and students in terms of their speaking and listening skills (Wiles & Bondi, 2004).

2. Focussing on major forces that influence human behavior at work explains organizational culture.

Based on the organizational settings of the studies within our textbook, organizational culture simply refers to a collection of shared beliefs, rituals, values, myths, and stories that tend to give a feeling of unity among the organizational members(Wiles & Bondi, 2004). It is quite clear that the culture depicted by most organizations is simply a reflection of the beliefs, behaviors, and values that are brought up by a group of individuals. Therefore, the success of any organization is also built on its ability to portray a good image and outcome of the organization’s objectives.

3. Describe communication as a basic theme of the foundation for effective human relations
Communication is referred to as the means through which we can create a common understanding between others and ourselves. To bring out the aspect of self-development, people should be able to learn how to communicate effectively. It is through the development of communication skills that employees can boost the working relationships that exist among them. For example, the school board hired staff members based on their oral communication skills (Wiles & Bondi, 2004). Therefore, this shows that communication is a significant aspect when it comes to human relations.

5 What are some of the aspects of workgroup influence that can be depicted from the case studies?
There are three work group influences: social needs, emotional support and support for meeting goals. For example, the staff members in the school were generally connected in their work situations thus they provided each other with the needed social support(Wiles & Bondi, 2004). The staff members’ interactive working relationship illustrates the social need aspect. Emotional support simply refers to a situation whereby co-workers provide each other with the support needed for dealing with work pressure. This aspect can be seen in the organizational setting in the studies within our textbook. Finally, the aspect of support for meeting goals focuses on a workgroup that offers the resources and support they need in order to achieve the schools’ organizational goals. Read More