Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Training for mediators. Training Programme: Design, Delivery and Evaluation - Essay Example

Comments (1) Cite this document
There are many reasons why mediators and their organisations encounter problems and challenges: to meet demands from customers or stakeholders, become competitive, or improve performance. It is here that the importance of effective training becomes useful. …
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98% of users find it useful
Training for mediators. Training Programme: Design, Delivery and Evaluation
Read TextPreview

Extract of sample "Training for mediators. Training Programme: Design, Delivery and Evaluation"

Download file to see previous pages In order to define the appropriate training to be included, organisations conduct the Training Needs Analysis or TNA. This prepares the company what the requirements of management or employees are and where internal needs such as skills are assessed. Job roles and responsibilities are determined at every level and category in various departments.
This paper will assess the outcomes of the TNA study conducted on mediation skills course for mediators called FAS QA 58/01 Mediation Skills Course. Mediators were trained in mediating skills and to conduct conflict analysis. The training aims are to design, deliver and evaluate a training programme for an organization. This will provide necessary skills for the mediators to intervene in mediation and conduct independent and full mediation.

Training Needs Assessment
It is no overstatement that unmanaged conflict has the potential to become the greatest preventable loss in modern business. The effectiveness of the organization is a matter of interest to human resources professionals, higher ranking executives, in addition to any worker who must cooperate with colleagues at some point. These fundamental needs concerning the modern workplace would encompass virtually everyone. Unresolved conflict delays deadlines, consuming time and energy that could be better spent.
A training regimen that qualifies individuals for the mediation of disputes in the modern workplace entails a number of predictable requirements: 1. The mediator must look towards the advantage of all parties. 2. The mediator must also facilitate ongoing good relations between the parties. 3. The mediator must be able to achieve a concise and thorough analysis of the needs of each party. Training of employees to fulfill this role must approach these objectives by facilitating an understanding of the needs, and threats to an organization. Employees need a background in the fundamentals universal to business in general to gain the ability to assess organizational vulnerabilities. 1. Participants then need the ability to understand conflict. 2. In addition, trainees must learn to recognize when the mediation is truly needed. Are the issues that impede the operation due to underlying functional issues, or deep-seated personal friction? 3. Furthermore, there must be a formalized structure that a mediation attempts to follow, these must be well understood by trainees. (these factors will be discussed further in part 3) The mediator’s goals: To help all parties reach a compromise, allowing everyone to gain something of value, with mutual agreement moving forward. 2. Literature Review Training Design evolved from Learning Design of which an analysis is undertaken or the TNA to determine the needs of the company or organisation. The things to be considered includes roles of mediators, the goals or desired outcome for performances, the information available, and the environment. There are many training designs that have been developed for various types of professions and industries. Garavan et al (2003) suggested 4 levels ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Training for mediators. Training Programme: Design, Delivery and Essay”, n.d.)
Retrieved from
(Training for Mediators. Training Programme: Design, Delivery and Essay)
“Training for Mediators. Training Programme: Design, Delivery and Essay”, n.d.
  • Cited: 0 times
Comments (1)
Click to create a comment or rate a document
browndomenica added comment 1 year ago
Student rated this paper as
Brilliant paper! Used it to complete an assignment for a education course. It was easy as ABC, for the first time in my life.

CHECK THESE SAMPLES OF Training for mediators. Training Programme: Design, Delivery and Evaluation

Lean Design ERP Solution in Management

It is proposed that the company should implement a Lean Design and for this, it should select for suitable Enterprise Resource Planning (ERP) software from an experienced vendor.

The Project Management Teas has recommended Lean Design because it offers scope for reducing inventories and introducing ways and means to improve productivity by planning the optimal use of resources. By elimination of all activities that do not add value and/or are safety nets, maximum use of scarce resources like capacity, manpower and capital becomes achievable. It also results in value addition for the customer, improved bottom line and enhanced productivity of employees.

This is the ultimate objective of Lean Design. This is a...
10 Pages(2500 words)Term Paper

Change Management Improving Training and Development

CF&F has been undertaking a revamp of its entire management set-up to bring back its competitive advantage in the market place. It has changed the top and middle managers by inducting experienced talent from the industry. Internal promotions have been stopped and, even at the supervisory level, fresh engineering graduates have been recruited to boost production and lower costs.

As a result of these changes, the Frontline Supervisors and the regular hourly wage workers are feeling unsecured about their future. The supervisors’ grouse is that the middle management is not interested in decision making and this leaves them vulnerable to the indifference shown by middle managers in their technical and managerial fu...
7 Pages(1750 words)Case Study

A Systematic Approach to Training and Development In Organic Juice Bar

 Prior to the discussion of training needs assessment, I would discuss several issues in the human resources management process that determine why training is important.
Daft and Fitzgerald (1992) indicate that in order to manage an organization effectively in a competitive environment, planning for human resources strategy requires several factors several external factors to be considered.

1. Attract an effective workforce. This includes planning on the number of employees required, job analysis or what types of jobs should be conducted or jobs associated with the types of business, forecasting future recruitment, recruiting because good employees need to be recruited, and selecting.
As stated by Daft an...
9 Pages(2250 words)Case Study

Integrated Marketing Communications Programme for Crunchy Crunch Company

The Crunchy Crunch Company (CCC) has been in the business of making crisps and other snacks for many years. They want to build on their reputation for traditional health-conscious consumers. Therefore, they have made the brave decision to move away from the traditional products it has in its portfolio and are about to launch a range of healthy snacks. The brand name for this range is "Fit" to reflect the healthy nature of the products and the people consuming them. So far, four varieties will be available: Fit Fruit (Fruit and corn-based snack) Fit Quiche, Fit Frosty (a savory ice cream) and Fit Crackle (a crisp like product).

“According to the American Marketing Association, marketing research is the systematic g...
8 Pages(2000 words)Case Study

English Test Evaluation

First of all, if all this in a test paper is inserted in a test paper, one must be careful to balance the number of items for a selected category. Second of all, the test has to have a medium length. For example, if the test is too short, the evaluation of the gained knowledge cannot be assessed properly. On the other hand, if the test is far too long, the students will become anxious and nervous and they will have the constant feeling that they cannot finish the test in time and get a high score. A moderate, but the various test could be the answer. The test should assess all the information given, but do it with a variety of items, that challenge imagination and that do not get the students in the state of frustration.
20 Pages(5000 words)Assignment

Evaluation of the Course: Teaching and Learning Strategies

I will begin my evaluation with the objectives of the course, discuss a theory that is relevant to learning styles to see how it fits with the course and then provide my conclusions about how this course meets the objectives of the course.

 I am assuming that the Teaching and Learning Strategies class was created for students at the college level who were going into some form of teaching or training.

To evaluate this course it is a good idea to start from the beginning and look at the objectives. As I was looking for references in this process, I found a website that had tips for designing instruction that I felt would offer me a structure to work within. According to "Instructional Design," the instruct...
7 Pages(1750 words)Term Paper

Effective and Ineffective Evaluation Tool

It has been an endless matter of debate for decades as to which methods reap effective results and which not.
One of the most effective tools for assessing students’ annual performance has to the one with a more comprehensive approach. The feedback by the teachers is very crucial for the students. It is the assessment plan which is developed by the teachers upon the on-going students’ achievements throughout the course and not merely upon the written traditional examinations1. It is considered to be an effective assessment tool because it reflects directly on the teaching and learning process of the teachers and students respectively. Feedbacks also help the students to engage in reflective, constructive and analy...
7 Pages(1750 words)Assignment

Future Digital Design Process

As we shape up the interface between the designer and the virtual environment we are naturally going to produce a greater and far better outcome.
It will enable the end-user to be more creative and experimental and explore possibilities that were previously tedious or impossible. The design possibilities of virtuality will enhance the outlook of environments.
Now we can also term it according to the duration it can last. For any new thing, the duration is 10-30 years. If it lasts for 10 it would be popular as a tool another 10 and it would very well be a theory and if it survives all 30 years it will soon be defined as a revolution.
It was the end of the 20th century and the beginning of the 21st century that saw th...
21 Pages(5250 words)Assignment

Syllabus Design for Learners of English as a Second Language

The translation and transmutation of syllabuses into the teaching procedures are generally recognized by the established conceptions of the second language learning methodologies, predominant amongst them are the Grammar Translation Method and Audiolingual Method. These notions in addition to the emergent concepts aiding to the structuring of the syllabus and curriculum for English as the Second Language are critically discussed in detail in this literary essay.

English being globally considered and established as the ‘lingua franca’ whether in terms of international communications or technological interrelations, hence English as the second language is extensively popularized and most sought after language...
7 Pages(1750 words)Research Paper

Evaluation of Children with Visual Impairment between Ages 4-12

A visually impaired child may suffer from incomplete sight, reduced vision, total blindness as well as legal sightlessness (Kelley and Gale p 45). It is a condition that may become severe in a child, thereby affecting its growth and development. The impact is usually dependent on the kind of loss, age at which it occurs, as well as the general body functioning of the child. The normal interest that is usually evident amongst children on seeing attractive items in their surroundings lacks in a visually impaired child. This may interfere with the child’s learning capabilities unless he/she is assisted to learn. The development of social behavior in children usually depends on the ability to see parents or those in charge of ca...
6 Pages(1500 words)Coursework
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Training for mediators. Training Programme: Design, Delivery and Evaluation for FREE!

Contact Us