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Emerging Opportunities and Challenges for Cisco - Case Study Example

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As the paper "Emerging Opportunities and Challenges for Cisco" outlines, whilst also is known as e-commerce, e-business represents the designation provided for companies that interface with each other in terms of supply chain utilisations, parts, services, and other areas using the Internet as the conduit…
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Extract of sample "Emerging Opportunities and Challenges for Cisco"

Download file to see previous pages Cisco company is the largest networking company in the technology sector where it manufactures, develops and sells networking systems and hardware, equipment for telecommunications, along with other high-end technology products and services (Cisco, 2017). The company understands and recognizes that the role, use, and importance of data is changing (Cisco, 2017). Whilst Cisco's hardware equipment helped to build the company, its increased emphasis on software solutions, consulting and business systems are increasing in terms of revenue importance (Cisco, 2017). In an article by Poletti (2018, p. 1) he reported that significant growth for the company “.. has been propelled partly by a major new switching product, the Catalyst 9000, a software-centric switch introduced in 2017 that moves Cisco toward more recurring revenue”. The article added that the company’s move to an increased focus on software services has helped to drive revenue growth due to its ongoing and reoccurring fees and contracts that provide predictable income as opposed to the sales of hardware that occur in stages based on replacement or new installations. Cisco’s (2017) annual report featured a number of statements by its chief executive officer, Charles Robbins; that provided more depth to the analysis by Poletti (2018).  The following represent excerpts on varied areas that provide evidence on the future challenges the company faces and how it is reshaping its business model to be positioned to exploit these opportunities (Cisco, 2017): The CEO stated that the ever-increasing reliance on data and the Internet as the communications and connectivity mode have guided the company in shaping and redefining its approach over the past decade. By closely monitoring and being mindful of trends, the company has noted the increased reliance on e-business applications and consulting as the growing segment of its business. The 30 years the company has been engaged in networking solutions primarily consisted of hardware and limited hardware applications to link equipment to tasks. The new multidimensional arena of knowledge management, complex supply chains, specific needs of varied clients brought about by the competitive benefits connected to the e-business environment has opened new vistas. The CEO’s statement advised ”Looking ahead, we intend to further accelerate our leadership in intent-based networking by combining our expertise in network infrastructure and the enhanced capabilities in application visibility and automation that we have gained through our analytics innovation as well as our acquisitions of AppDynamics and Viptela” (Cisco, 2917, p, 2). Cisco's CEO stated that e-business data processing functions are a growing client need. The company has added emphasis to its digital service capabilities as an area it is developing to meet future demands and needs. The above areas represent Cisco’s approach to the challenges and opportunities in the e-business sector as provided in the analysis of Lunenburg (2010) and Makinen and Kahkonen (2010) along with Lui (2018). Lui (2018) and the e-commerce Guide (2018) listed the following as contemporary and future areas: Further development of e-procurement; Enterprise engineering and integration; Information and application integration; Privacy and security; Protection against knowledge loss; Regulatory aspects. Lunenburg (2010) along with Makinen and Kahkonen (2010) synthesized these into four approach categories consisting of vertical integration, lateral integration, horizontal, and downward integration that represent a holistic approach and understanding where e-business is heading. ...Download file to see next pagesRead More
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