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Electronic Commerce in Hong Kong: Gold Peak Industries (Holdings) Limited - Essay Example

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  This essay analyses electronic commerce in Hong Kong in the Gold Peak Group. The company faces a major manpower shortage, especially for skilled workers. Recruitment of a programmer that blends as an IT literate and industry versed individual, for instance, has not been easy for the company. …
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Electronic Commerce in Hong Kong: Gold Peak Industries (Holdings) Limited
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Electronic Commerce in Hong Kong: Gold Peak Industries (Holdings) Limited

Download file to see previous pages... I, therefore, look at the case with the major goal of making recommendations based on the manpower shortages.
A major problem as depicted in the case is human resource shortages especially when it comes to skilled workers. It, for instance, is faced with the difficulty of recruiting an IT programmer who is both IT literate and at the same time well versed in the industry. This is further compounded by the poorly developed financial and technology infrastructure in Hong Kong which significantly hinders the growth of e-commerce. However, the solution still lies in the IT strategy that has been adopted by the group as a source of strategic advantage. By deploying and strengthening the e-commerce systems especially on the B2C front the company will be capable of maintaining market share growth whilst reducing the need for more employees as the most work will be done by computer systems.
Training is another source of solution for the skilled manpower shortage that the company faces. Development of multilingual training programs, for instance, should address the language barriers that are likely to arise as a result of the international presence of the group and help bring employees across the group to the same speed. This is because same training material will be used across the business and as such skills uptake will go up and in turn favor the mobility of human capital. With the global nature of the group, another human resource strategy would be to outsource from the local territories. Locals are well versed in the local business and therefore hold important business information that could be strategic to the group’s strategic expansion.
The group also has the option of diversifying its human resources; with the continued internal expansion comes the challenge of managing human resources.   ...Download file to see next pagesRead More
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