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Internet Marketing - Essay Example

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More often, customer base trust based on the company product and profile. Without trust, a company cannot fit in the business world because customers purchase from trustworthy companies. A company…
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Internet Marketing
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Internet Marketing

Download file to see previous pages... Online marketing may refer to all kinds of marketing done on the company website, emails written to customers and other wireless media. Customer relationship can earn a company competitive edge since good relationships build trust and, hence, regular customers. Internet marketing binds together the art of creativity and technical elements of the Internet comprising design, development, public relations, and sales. Internet marketing is mostly done through the company website and social sites like Facebook and Twitter (Maughan, 2007:58). Although the main goal of the internet marketing is to grow the company business, the company should emphasize winning customer trust by appearing genuine and promising what it can offer. This is because internet influences chances of frauds; hence, imposters can steal from customers.
Zappo embraces internet marketing to sell its products, which are majorly shoes and bags. Use of the Internet to market its products is of high importance as the company encourages all employees to exploit social media networks and connect with customers following the companies’ core values. This has endowed Zappo with great support since the employees are active on Twitter, the company’s director being most popular. Zappo uses YouTube to display its products, give speeches to customers through videos, which majorly highlight company values, customer feedback and compliments. Facebook is one of its engines towards customer feedback and discussions that present an opportunity to clear doubts and instill confidence and trust. Zappo has several blogs giving information on its products, employees, and management. Blogging creates credibility and wide readership and enables customers to understand the company better as well as reduce fears.
A company aspiring to succeed in online marketing should invest in a good-looking design (Rosen, ...Download file to see next pagesRead More
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