We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

E-commerce organization: Background, Business Processes Analysis, Security features, Recommended overall improvement - Case Study Example

Comments (0) Cite this document
Summary
1. Background Organization Details I have chosen Etihad Airways – one of the leading airline companies in the world and the national airline of the United Arab Emirates (UAE), established in 2003. Etihad Airways contains sixty-six (66) aircrafts that are utilized to manage more than one thousand (1,000) international and domestic flights a week…
Download full paper
GRAB THE BEST PAPER
E-commerce organization: Background, Business Processes Analysis, Security features, Recommended overall improvement
Read TextPreview

Extract of sample
E-commerce organization: Background, Business Processes Analysis, Security features, Recommended overall improvement

Download file to see previous pages... The direct competitors of Etihad Airways within the UAE include: the Emirates Airline, Fly Abu-Dhabi and Air Arabia. However, as the company operates internationally, it has international competitors as well that include but are not limited to Gulf Airways, Oman Air and Qatar Airways (Etihad Airways, 2012). Business Proposal Etihad Airways provides three types of services to its customers, including the transportation of passengers (internationally and nationally), tourism and transportation of goods (cargo). One of the main businesses of Etihad Airways is the transportation of people internationally, and there are further three classes in which a person can travel, including the Diamond First Class, Pearl Business Class and Coral Economy Class. Etihad’s cargo services include: the Etihad Crystal Cargo and Etihad logistic Express2D, whereas the tourism services are provided to the customer and are known as Etihad Holidays. Existing Technologies Currently, the company has an e-commerce enabled interactive website to provide their services to the customers. Through the website, the customers can search and view the schedule of their desired origin and destination, select the most economical fare, route and schedule, choose the seats, book and / or buy the tickets. The customers can register with the company through the website by providing their requisite personal information to avoid the lengthy process of booking or buying the tickets. Moreover, the customers can avail the cargo services online and search the current status of the cargo by providing a cargo serial number. The company also provides these services through its offices, and the customers can get the services by connecting to the Customer Service Call Centers through telecommunication – the company has a Universal Access Number (UAN) for each country. Revenue Model The company engages a huge number of customers by providing them with high quality transportation (people and goods) and tourism services (lodge and food) to earn revenue. In order to penetrate in the market, Etihad Airways provides low fares as compared to its competitors and after reaching the breakeven point, it will increase its prices of the services. The customers can get the services of Etihad Airways online and buy tickets and book luggage through their main office and branches all over the world (Rodrigues, 2010). 2. Business Process Analysis Description A business process is a set of sequenced activities or tasks that need to be completed to achieve an organizational goal or a specific service for one or more customers. A business process has certain inputs from the customers / employees, a computerized or manual processing and it returns one or more outputs (Rouse, 2005). The website of Etihad Airways has several business processes which are required to be followed to achieve the desired results. Some of the main business processes that are available online at the website of Etihad Airways include: the registration process, book / buy tickets (flights, hotels, car hire and chauffeur), cargo booking and manage bookings (status of cargo and / or flight). I have selected the “buy tickets” – one of the vital business processes of the Etihad Airways website for analyzing and describing its inputs, processing and outputs. In order to start the business process of “ ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“E-commerce organization: Background, Business Processes Analysis, Case Study”, n.d.)
Retrieved from https://studentshare.org/e-commerce/1465801-e-commerce-organization-background-business
(E-Commerce Organization: Background, Business Processes Analysis, Case Study)
https://studentshare.org/e-commerce/1465801-e-commerce-organization-background-business.
“E-Commerce Organization: Background, Business Processes Analysis, Case Study”, n.d. https://studentshare.org/e-commerce/1465801-e-commerce-organization-background-business.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
E-Business Case Study
Businesses in general and retailers in particular are experiencing varying degrees of success as they strive to incorporate Internet technology into traditional retail formats (Little et al. 2002). E-marketing is the antithesis of bricks and mortar of retailing.
16 Pages(4000 words)Case Study
E-Business Master Case Study
The performance of the firm has been significant - presenting indications of continuous growth through the decades - a fact that led to its entrance in the London Stock Exchange. The firm has approximately 153 stores across Britain; the number of its employees has been estimated to 21,500.
13 Pages(3250 words)Case Study
E-Commerce and E-Business Fundamentals
To produce recommendations for the company and to improve its online presence, the report will first discuss the Amazon's website context of use, emphasizing characteristics upon which particular emphasis should be placed within VG Jones. A critical appraisal of the key characteristics of the competitor's web site is based upon the results of my analysis and is justified by the use of appropriate guidelines and other suitable techniques.
10 Pages(2500 words)Case Study
HMVs E-business Performance
At the start, HMV stores were known for its state of art interior design and merchandising situated in London. At the time it was all innovative and carried rich heritage traditions. During the early years of establishment HMV as a retailer could claim that it has played a significant role in shaping the music in a systematic way to enter into the homes of the listeners.
15 Pages(3750 words)Case Study
An e-commerce proposal for a company
Zorbas and Sons Public Ltd is an established Limited Company in Cyprus and its main activity is the production, distribution and sale of fresh pastry and confection products. The company today has 45 stores all over Cyprus (20 in Nicosia, 9 in Limasol,9 in Larnaca, 3 in Famagusta and 4 in Paphos) and three production units in Aradippou Industrial Area, equipped with the latest of technology.
12 Pages(3000 words)Case Study
European E-commerce Law
lfred begins selling his software via his website, using an online ordering form. He sells his software both via direct download and, primarily for those with slower Internet connections, via DVD sent through the post. Alfred uses written standard terms of business which include a term "Alfsoft Ltd is not liable for the results of using this software".
19 Pages(4750 words)Case Study
E-Business , E-Commerce and Information System
It does not allow the users to place orders online, get a price quote or get full product specification from the site. The company’s core competency is to build and maintain
20 Pages(5000 words)Case Study
Key System Applications for the Digital Age and E-Commerce
The BSE management intended to automate the accounting department initially, so that the transactions can be made electronically. In 2004, the BSE determined to upgrade its ERP
2 Pages(500 words)Case Study
ICT E-commerce business analysis
here every company competes with several other to gain customer loyalty, it has become imperative for businesses to implement systems that contribute towards doing so, use of the internet and intranets to connect to intermediaries, inter business departments and with the outside
8 Pages(2000 words)Essay
Maintaining the Flow of Global E-Commerce Data (Case 2)
In the European Union philosophy for data privacy, governments develop strict standards that ensure protection of data that is transferred from the region t areas in which data is not protected. A breach of this requirement leads to
2 Pages(500 words)Case Study
Let us find you another Case Study on topic E-commerce organization: Background, Business Processes Analysis, Security features, Recommended overall improvement for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us