CHECK THESE SAMPLES OF E-Customer Relationship Management
hellip; Given the huge potential of this business, its own management methodology has evolved which is substantially different from traditional retailing in some areas.... This paper evaluates the management methodology & success factors of an on-line retail business, the eBay, & attempts to advice on the future potential that this business possesses amidst management & technology innovations in the modern global computing world.
On-Line retailing business runs over the Internet through well designed user friendly portals, whereby the products & services are displayed through electronic means (like photographs, images, videos, etc....
6 Pages
(1500 words)
Essay
The paper "E-loyalty and Customer relationship management " states that in general, benchmarking of CRM and e-loyalty of similar companies within the industry could be very useful in keeping up the present standard of the company's CRM and e-loyalty programs.... hellip; Generally, the use of customer relationship management (CRM) and e-loyalty programs enable the company to build a good long-term relationship with its customers.... A lot of online businesses are becoming more customer-oriented with the use of customer relationship management (CRM) and E-loyalty programs....
8 Pages
(2000 words)
Coursework
Customer relationship management (CRM) is a comprehensive approach adopted by organizations in order to create, maintain, and expand their customer base.... Its role becomes all the more intensified in the fashion industry which makes it imperative for the organisation to identify the nuances of customer… The present report is an attempt to study the importance of customer relationship in the context of fashion industry.... While doing so different organisation with different national affiliation involved in fashion business Information technology has accelerated the evolutionary phase of customer relationship....
11 Pages
(2750 words)
Essay
It will offer web based business management applications named Online Office Manager.... will offer the following e-products; word processing, inventory management software, database management, customised data analysis application, loan Computer software industry is booming and has the highest growth rate as compared to other industries.... They comprise of data access and retrieval, data management, data manipulation, program design and development software....
5 Pages
(1250 words)
Essay
Therefore the purpose of selecting the ebook website is that after careful examination it can be clearly depicted that this website is an e-commerce as well as an e-business website and has a strong core concentration in the customer relationship management issues.... The ebook website also focuses on internal processes such as human resource for creating their own e-books and selling them as well, development of new products, knowledge management elements and so on....
12 Pages
(3000 words)
Essay
Due to the current competition of marketing, the company is spreading its tentacles in digital marketing in order to lure more customers and have a… Gloria Jean targets Malaysian market mostly the middle-aged population having busy schedules.... In its apparent quest to improve its online sells, the company has op make changes and improvement to compete with other companies in the market selling similar Gloria Jeans offers the market with the highest quality of Arabica beans of coffee species....
13 Pages
(3250 words)
Assignment
hellip; Customer relationship management (CRM) is one such tool that integrates technologies and business processes to satisfy the needs of the customer (Bose, 2002).... The author states that CRM helps in preparing for the relationship, interacting with the customers on a personalized basis and even reviewing the relationship from time to time.... This requires that the value of the customer is calculated over his entire relationship with the firm and not based on any particular transaction (Bose, 2002)....
8 Pages
(2000 words)
Term Paper
In the paper “E-Customer Relationship Management: StanChart” the author discusses the role of line managers, which is important in resourcing and employee relations, rewards and recognition.... The talent management strategy at StanChart is quite mature as it is designed to deliver corporate and HR management strategies (Tansley, Harris, Stewart & Turner, 2006).... Since they are focusing on fast developing markets to attract talent, their talent management programme is backed by detailed information about the workforce that can be analyzed in detail to determine if the resources are being well utilized....
20 Pages
(5000 words)
Case Study