Hiring an Administrative Assistant to Teck Security Firm - Research Paper Example

? Teck Security Firm in Hampton County Insert Task Letter of Transmittal Street Address: Zip: December 12, 2011 Recipient Name: Hiring an Administrative Assistant at Teck Security Firm Teck Company, Hampton County Street Address: City, State Zip: Dear Prof. (tutor’s name): This report was written to show the importance of Hiring an additional Administrative Assistant after discovering the defiance and job stress that the understaffed administrative personnel are going through. The report was assigned to me on December 7 2011 and its title is “Hiring an Administrative Assistant at Teck Security Firm”. The report centers on the effects of job stress on the understaffed employees and the benefits of hiring an additional Administrative Assistant (AD) following the increased criminal actions in Hampton County as well as increased competition from other security firms in the region. Its purpose is to show the importance of hiring an additional administrative assistant to ease the job stress being experienced at Teck Security Firm. My conclusion on the issue was that Teck Security Company must hurry up the process of hiring an additional administrative assistant before the severe effects of job stress hit the understaffed AD personnel. My recommendation is was that the company must be careful in selection of the new AD because he has to be a professional who will undertake his work effectively. Therefore, I believe the appropriate action will be taken as soon as possible to prevent the severe effects. Sincerely, Signature Name: Your title at the institution. Table of content Content page Executive summary……………………………………………..……………..………….4 Introduction…………………………………………………...……….………….………5 Research ……………………………………………………….…………….……………5 Methodology …………………………………………………………….…….………….6 Findings ………………………………………………………….………….…………….6 Security situations in Hampton county ………………………………..……..…………….6 High intensity areas in Hampton County..……….…………………..……...…….………..7 Contribution of Teck Security in Hampton County …………………..……………………8 Effects of straining understaffed Administrative personnel in Teck……………..…………9 Nature of Criminals in Hampton County…………………………………………..……….10 Best practices employed by security competitors in Hampton...……………….….……….12 Benefits of Hiring an administrative Assitant at Teck Security ……………..….…….14 Outcomes of implementing the Findings……………………………………..………….14 Conclusion ………………………………………………………..……………...………..15 References ……………………………………………………..…………………………..16 List of Illustrations Figures Figure 1: Hampton, SC ratio of number of residents to the number of sex offenders compared to nearest cities ……………………………………………………………………………………10 Figure 2: ration of number of sex offenders to the number of residents ………………………11 Tables Table 1: Crime issues in Hampton County (2010-2011)....……………………….. …………12 Executive summary This report is all about the Teck Security Firm and the Security Situations in Hampton County, North Carolina. Research is carried out through an interview, a questionnaire method to determine how effective the Company is in security matters, and what Hampton County residents say about it. The findings indicated that Teck Security Firm is one of the best in the area and most preferred for physical security services. This report clearly indicates why it is the most preferred in Hampton County, why it faces deficiency of an administrative assistant, the effect of job stress on the available administrative personnel and the impact of employing additional administrative assistant. It also gives a clear picture of the security situation in Hampton County and the nature of Crimes in the area. It winds up by providing the best solutions for Teck Security System in terms of hiring an administrative assistant. Teck Security Firm in Hampton County, Virginia Introduction   Hampton County is a fast developing area with population growing more than 200, 000 individuals according to the last census carried out in 2010. This means that the rising population requires better-modified security services to accomplish its mission of becoming the leading region in security solutions. In the past few years, Hampton County widened its service delivery base to encompass areas like Kazuri and Hoja meaning that the security firms in the region must also expand to meet the rising demands. However, the Teck security system, which is the leading security provision in the region, has been deteriorating in the past few days (Fang, Liu & Zhang, 2006). The main reason for deterioration is the deficiency of administrative assistance since junior staff has increased due to the increase in population in the region and expansion. Nevertheless, the effectiveness of these junior staff is very low meaning that the firm is not giving the best to the community thus the need to hire additional administrative assistance to reduce the straining effect for both the administration and the employees (Little, 2004). Research The ultimate aim of this report is to come up with the best security enhancement solutions for Teck Security Firm in order to improve security provision in Hampton County and the neighboring regions. The report examines the security situations in Hampton County and the role of Teck Security. It also examines black spots in the region and highlights the best security measures to be undertaken by Teck Security Firm (Tormey, 2009). Other areas examined in this report include effects of straining administrative personnel in a firm, nature of criminals in Hampton, competitive advantages of competitor firms and benefits of hiring an Administrative assistant. Methodology There are two methods employed to come up with the most appropriate way forward for Teck Security Company. The first method employed is interview where the administrative personnel of the firm are questioned on issues affecting their operations and the way forward. A few incident response team personnel are also questioned on what they feel is the best strategy to employ in order to be competitive in security field (Little, 2004). The second method is using questionnaires supplied to staff members and to a few Hampton County residents from different parts. The questionnaire contains questions like; What is the security situation in Hampton County? Examples of High intensity areas in Hampton County Is the contribution of Teck Security Services in Hampton County effective? What are some of the effects of straining employees in an organization? among others questions. Findings and what is to be done Security situations in Hampton County Security situation in Hampton County is not too bad although it cannot be termed as good since there are several cases of insecurity and criminal actions reported. However, in comparison to other regions in the Virginia and Carolina States, Hampton is better in terms of security services than the neighboring regions due to effectiveness of security firms in the region such as the Teck Security Firm (Fang, Liu & Zhang, 2006). Teck security system has contributed greatly to the security, peace building and development of the region. In fact, through its efforts in enhancing security in the region, Hampton County was awarded 2011 recipient city of the Donald E. Hunter’s award for excelling in economic development, planning and security in the region. The Economic Development Division of the American Planning Association presented the award. High Intensity Areas in Hampton County where Security is Highly Polarized Just like any other county, Hampton County has a good number of black spot areas where security must be high because the areas are prone to high risks determined by the kind of assets involved. The first high intensity area in Hampton is the Hampton Airport where planes land and depart while transporting people and important luggage from Hampton to other regions and vice versa. The Hampton airport is a black spot because assets like airplanes and aircrafts are very expensive and are not affordable by ordinary citizens (Tormey, 2009). Besides, these airplanes carry people who must be protected no matter what. Human life is the most essential concept in this world thus the airport must receive maximum security from prominent security firms like Teck Company. Moreover, Hampton is a coastal city which lies next to the Atlantic Ocean. This means that harbor activities in the region are very high with ships and yachts packing for loading and unloading of cargos full of expensive goods. Terrorist actions are prone in such areas because there is much wealth contained in the goods offloaded or reloaded in the ships and yachts at the harbor (Corona, 2009). Besides, the area also contains beach where tourists come to relax and enjoy themselves. Luxurious hotels that serve the tourists are also paramount in the region meaning that security must be enhanced in such a region. Therefore, security must be very high at such places to enhance performance. Other black spot areas in the region include schools and institutions, tourist sites, business centers and residential areas. Contribution of Teck Security in Hampton County Teck Security system in Hampton County has played a vital role in enhancing effective security. The effectiveness and essence of regional and local organizations’ aptitude to foster the peaceful settlement of disputes and insecurity in the region highly depends on Teck security system. Teck security service has proved to be the best physical security system because most of the other security systems have gone technology thus they depend on computers for best operations (Fang, Liu & Zhang, 2006). However, the Teck security firm has played a vital role in stabilization and prevention measures in post-violence, peace building and in comprehending the main causes of local disputes and other security contests, a comprehension which offers a proportional merit to those firms in Hampton County. Through its focus on dispute prevention and peace building, Teck Security firm has achieved its target of reducing other security related dangers such as accidents, traffic congestion, animal attacks, wrongful deaths, motor cycle accidents, residential thefts among others. Since, Hampton County is expanding its delivery services to regions like Hoja and Kazuri, Teck Security must also come up with a way through which it can expand its scope of security through heavy focus on regional cooperation, peace keeping and long-term conflict prevention (Little, 2004). The company is also growing faster since some few weeks ago; it recruited new junior staff to ease the ever-increasing fieldwork of security response duty due to the expansion of service delivery by the Hampton County. Due to the increase in the number of security personnel in Teck Security Firm, there is the need to employ an administrative assistant who can help in administration functions like watching over and supervising the security team, deploying new security strategies into the company to acquire a strong competitive advantage and to enhance employee commitment and focus (Corona, 2009). The available administrative are strained and that lessens their morale and capabilities thus pulling down the overall operation of the company. There is much effect in employee strain particularly in administrative operations. The following are some of the main effects of straining and stressing employees in a security organization like Teck Security (Fang, Liu & Zhang, 2006). Effect of straining understaffed administrative personnel Job stress is majorly described as feelings of work associated tension, frustration and anxiety. Protracted exposure to job pressure usually has several negative consequences on the organizational operation. Too much job pressure on the understaffed administrative personnel may lead to health complications because extensive job stress is associated with health problems, family problems and substance abuse among other issues (Tormey, 2009). The undermanned administrative person will never have time with his or her family because they are ever busy monitoring and coordinating operations especially in the sensitive field like security delivery. Sometimes these personnel are forced to use other abusive substances that are harmful to them in order to cope with the job pressure thus reducing their job performance due to increased turnover and absenteeism. Therefore, there is the need for Teck Security firm to employ an administrative assistant faster before such outcomes are felt in the organization. Teck Security is one of the best and most reliable security companies in Hampton County. Therefore, the effects of job stress may alter its operations making it to deteriorate its services. Since extensive job pressure is harmful to the understaffed administrative personnel in Teck Security Firm, to the organization itself and to the entire Hampton society, it is essential to recognize the workplace issues linked to job stress (Little, 2004). Without this information, the Teck administrative personnel will not be able to instill changes to improve the work environment and tackle the issue of job stress amongst them. Criminal actions will increase from different angles because the cases that are reported involve different types of criminal actions. Nature of criminals in Hampton County Hampton County has had several offensive cases that display different natures of criminals in the area. Despite the fact that security firms are doing their best when dealing with such criminals, the cases are still being reported and most of them involve direct contact between the residents and the criminals (Fang, Liu & Zhang, 2006). For example, there has been an increased rate of sex offends reported in Hampton than in the neighboring Counties. Just as we can see in the comparisons in the figures below, it is evident that criminal actions particularly sexual actions are very high in comparison to the nearest counties in the region. Hampton, SC ratio of number of residents to the number of sex offenders compared to nearest cities: (Figure 1) Hampton, South Carolina (SC, 29924) In order to ascertain the figures, the comparison can be done using the ration of number of sex offenders to the number of residents. The outcome shows that Hampton is one of the least towns with less residents being harassed by the sex offenders. This is clearly shown in the figure below. (Figure 2) Hampton, South Carolina (SC, 29924) What this means is that sex offense in Hampton County is very high in comparison to the nearby towns. Therefore, it is evident enough that insecurity is high in Hampton particularly in terms of sexual harassment. There is the need for security firms like Teckk Security to come up with the best strategy to tackle this problem and reduce the cases of sex harassment to the residents of Hampton. Other types of criminal attacks reported in Hampton County include track accidents; animal attacks especially dogs, motorcycle accidents, residential thefts, wrongful deaths, and sometimes though rarely, murder cases (Tormey, 2009). The following table clearly indicates types of crimes committed in Hampton from 2001 to 2010. (table 1) Hampton, South Carolina (SC, 29924) Best practices employed by security enhancement competitors in Hampton County Hampton County has variety of security firms, which deal with security matters in the region. Some of the common security firms in the region that compete with Teck Security firm include eXpressApp Framework Security System, the Client ProTecktive Services Inc., Top Guard Security and USPA Nationwide Security which contains armed guards. Most of these security systems have gone Teckhnology meaning that their services are electronically enhanced. For instance, the eXpressApp Framework Security System employs a security system module, which enables the residents to build security system into their applications (Corona, 2009). The module issues numerous types of security systems, users and consents. Other security strategies employed by these security firms are as follows: Identifying assets and vulnerabilities to known threats Security types are determined by the type of assets an organization has. For example, the main threats found at airports are terrorism while those found at the banks are robbery with violence. Therefore, security measures to be undertaken in an organization depend on the type of assets present. Most of them have the incidence respond team Incidence respond team is the field guards who are mostly armed and ready for action wherever an alarm is sound. The function of this people is to deal with any offensive incident that threatens the security of a region. In most of the security firms mentioned above, the incident response team involves the proactive abilities of the security professional (Little, 2004). These security professionals include establishing incident control guidelines, carrying out system attack researches, carrying out training and awareness activities. Predict possible attacks and analyze risks involved It is not possible to get ready against all attacks; therefore, it is essential for Teck Security to get ready for the most probable attacks that the firm can expect (Fang, Liu & Zhang, 2006). It is ever better to prevent attacks than to mend the damages caused after an occurrence of attack. In order to reduce the attacks, it is essential for Teck security to understand the numerous threats that cause risks to organizations and individuals and come up with the corresponding schemes that can be employed to cooperate security measures as well as the vulnerabilities present in security policies. In general; Threats + Motives + Tools and Techniques + Vulnerabilities = Attack Therefore, in order for Teck Security firm to be competitive enough in the security business, it has to be smarter than these Companies are (Tormey, 2009). This can happen if the firm employs all these security strategies in an incredible manner in order to outshine them. The most interesting part of it is that Teck is the leading physical security organization in the area thus it only needs to establish data security systems and network security system in a unique way and it will be the best overall. Benefits of Hiring an Administrative Assistant in Teck Security Firm Since the understaffed administrative personnel at the Teck Security Company are undergoing numerous challenges, it would be much relieving if an new administrative assistant is hired to help ease the workload (Little, 2004). The benefits of such an improvement are incredible because the organization will transform immediately from inactive performance and low administrative personnel morale to an active and energetic administrative operations. To begin with, the security provision will be effective and efficiency due to employee morale, proper fieldwork response by the incident response team caused by appropriate supervision, monitoring and big idea enhancement. This means that service delivery to the community must improve, peace and stability must also improve and socioeconomic activities occur uninterruptedly and confidently. Understanding the best moment to employ new staff like the administrative assistant is a significant move that ensures better operations especially in the field since the incident response team will develop positive mentality and attitude towards their work (Fang, Liu & Zhang, 2006). Moreover, Proper performance by security team will enhance the relationship between Hampton County residence and the Teck Security team. Besides, the cases of absenteeism and low morale at work would reduce due to effective boost in administrative work.   Outcomes of implementing the Findings It is evident enough that once the Teck Security Company carries out research on specific issues like effects of job stress, importance of hiring an administrative assistant and the need to employ new security enhancement strategies, it will be able to: I. Establish knowledge and absolute understanding of the security stipulations surrounding the Hampton County as well as other surrounding regions like Hoja. II. Increase its competitive advantage over the competitor security companies in Hampton County and become the best in physical security, data security and network security. III. Have more strengths and opportunities than weaknesses and threats (Tormey, 2009) IV. Use the services of the hired administrative assistant to take advantage of the resources and other logistics that encompass planning, implementation and management with a target of modifying the security conditions in the region. V. Recognize and evaluate the type and degree of destruction experienced, determine the manner of attack and the best lessening measures that can be established. Conclusion Tech Security Firm is an organization in Hampton County that provides security services to the entire region and to other neighboring regions. The company is greatly reliable by the residents and large organizations in the area but it has one problem; it has a shortage of an administrative assistant since the available ones are not sufficient. Some of the job strain that the understaffed administrative personnel are facing includes too much pressure, no time with the family, psychological mistreatment and involvement in abusive substance usage. The impact of employing an administrative assistant is efficiency in operations especially field operations, appropriate management, supervision and monitoring of the field respondent team. Therefore, Teck Security Firm has to employ an administrative assistant to ease the overload of work and enhance effective operations. References Hampton, South Carolina (SC, 29924). Profile: population, maps, statistics relocation, sex offenders, crimes, accidents, houses, news. Retrieved from http://www.city-data.com/city/Hampton-South-Carolina.html Tormey, James (April 2009). How Firm a Foundation. Richmond, Virginia: Diets Press. p. 184. Cong, S., Fang, Z., Zhang, C., Liu, X., & Zhang, Y. (2006). A CA-based security e-government system. 2006 10th International Conference on Computer Supported Cooperative Work in Design, 1-5. Ieee. Brezina, Corona. (2009). Public Security in an Age of Terrorism. New York, NY: Rosen Pub Publisher  Richard G. Little. (2004). undefined. In Holistic Strategy for Urban Security. Retrieved Dec. 2, 2011, from http://www.usc.edu/schools/price/keston/pdf/holistic-strategy.pdf.  Read More