Choose and plan with skills reflection (x 1000 words) - Coursework Example

Similarly, in the job description of a flagship store manager, it is extremely important that the candidate is smart and speaks well. Like it is mentioned above, the retail sector requires a person with great interpersonal and people skills. I have a command on two languages, Thai and English. This means that I can directly deal with the local customers as well as the one belonging to other nationalities. In addition to this, I can use Microsoft Office proficiently especially Microsoft Excel to compute all data related to the store.

This is an advantage because I have an understanding of all computerized data and can link it well to the store’s data (customer’s data). My past experience as an assistant to the marketing manager and my qualification in the field of business has prepared me well to the retail sector and I know how important it is to satisfy the customers. With ‘business studies’ as my basic academic qualification, I know the importance of dressing up professionally for the retail outlet. Moreover, I am aware of the importance of having good interpersonal skills which include: fluent communication, listening skills, team work, crisis management, being assertive and empathising.

These skills which developed over some time taught me how to keep myself calm and poise in case of disturbing situations like handling customers’ complaints. My past experience of dealing with suppliers for an event taught that time management is the key to success and without planning the event can be completely fail. It developed my time management skills and improved my abilities. Managing a flagship store is not an easy task because it involves the management of various types of people belonging to different socio-economic backgrounds.

In addition, people have different educational background followed by different set of skills; therefore, it is a difficult task to bring