Marriot International - Essay Example

Marriot International Research Paper 15th June, Marriot is a brand and if you are travelling Marriot offers complete family packages;In the following we would talk about the culture and the organizational structure on how they make it such a successful venture. Culture/ Organizational ChartMarriot Hotel and Resorts has six main departments looking after their operations, Human Resource Management, Finance, Sales and Marketing, Information Technology, Engineering and Food and Beverages. According to one of the report Marriot has 450 employees and 70 are officers, 13 are managers or Head of Departments.

These include General Manager, Executive Assistant Manager, Sales and Marketing Manager, Media and Public Affair’s Manager, Human Resource Manager, Finance Controller, Food and Beverage Manager, Front Office Manager, Guest Relation Manager, Chief Engineer, Executive House Keeping, Purchase Manager and Laundry Manager (Atta 2001). Describe the organizational culture of the organization? Is it diverse? How?The organizational culture is diverse because of the diverse presence of the country; the Executive heads are the same but the functional heads are according to the geographic presence.

Each place has its own certain standards to meet, has its own culture and its own unique features and an international chain has to adopt them for their own acceptability. Marriot has its own cultural touch but at the same time the diverse employees is the reason for the diverse culture in the organization. The diversity has to be managed by the HR and only professional people have to be hired to ensure it is properly managed. Organizational Chart2.) Performance ManagementMarriot has an effective performance Management System, the system is very formal in nature, they have proper computerized systems that links the performance of each employee on the basis of their services, the duration they provided the services, their appearance, they pronunciation and the guests feedback about their stay.

Employees are given feedback every quarter, until there is some exceptional situation where employees can be given feedback on irregular intervals. There are two feedback one the head evaluates his/her team members and the other through employee feedback. I have one of my friends who had been hired as an external HR consultant for the company and she had briefed me about the entire performance management program. BibliographyAhmed, Baber. "Marriot Hotel and Resorts." slide share. 2010. http://www.

slideshare.net/abidi512/marriott-12919515 (accessed 2014).Atta, Khubaid. "Marketing Report on Marriot." download Report. 2001. http://download-reports.blogspot.com/2009/10/marketing.html (accessed 2014).Crofit, Emily. "Marriot Hotel." Powerpoint Presentation, 2010.