Is good communication in the workplace important - Essay Example

Good communication is important in the workplace. It is an intrinsic part of social interaction that is designed to send and receive messages across people. Communication is most commonly visualized as a metaphorical pipeline through which information is transferred from one person to another (Eisenberg and Goodall, 1994, p22). Good communication skill is important facilitator for fostering constructive relationship within workplace. It not only helps to resolve workplace conflicts through dialogues and dissemination of information but also promotes better understanding of cross-cultural values.

In the current times of rapid globalization, development of pluralistic society and diverse workforce necessitate cross-cultural understanding. Effective communication helps to overcome the barrier of cultural differences and promotes mutual respect. Consequently, good communication within workforce significantly enhances work productivity. Promoting and creating effective channels of communication within workplace has emerged as critical issue mainly because it helps to disseminate important information across the workforce.

Various channels and tools of communication serve as vital linkages for the management and workers to keep abreast of changes within and outside the organizations. Technology has significantly widened the scope of communication and provided people with wide array of communication tools like computer, internet, emails, mobiles, social networking sites etc. The organizational communication thrives on technology-based tools to communicate across workers. The management exploits these tools to inform its workforce about its vision, mission, plans and policies.

This helps workers to align their personal and professional goals for achieving organizational goals with higher efficiency. Moreover, effective communication between management and workers empowers workforce with relevant information and equips them with informed choices to make effective decisions. Feedback on work and organizational policies is also important communication strategy within workplace. The feedback system is important way that management exploits in order to encourage workers’ participation in developing strategies and plans for more efficient delivery of organizational goals and objectives.

It promotes collective goals and shared learning. The informal chats with employees help management to understand workers’ expectations, ideologies and cultural competencies that can be exploited judiciously for higher personal and professional growth of individuals as well as that of organization. At the same time, regular interaction between management and workforce ensures that management understands the factors that motivate employees for higher productive outcome. One of the most pertinent aspects of workplace communication is shared learning.

The sharing of workplace experience and unique capabilities of individuals also become the major enabling elements for the organization to gain or maintain competitive advantage within the industry. It also redefines social construction of identities within and outside organizations so that people not only foster good relationship but enhance shared learning for higher performance. This is also key ingredient of effective teamwork as it helps to deliver important information including team goals, timeframe, project status etc.

across the team members. The various modes and channels of communication within workplace are used to motivate employees and promote shared learning for higher productive outcome. Thus, communication encourages better understanding of human behaviour and work cohesively for integrated organizational outcome.(words: 500)ReferenceEisenberg, E. M., & Goodall, H. L., Jr. Organizational communication: Balancing creativity and constraint. New York: St. Martins Press, 1993.