Communication in the Workplace - Essay Example

There is a requirement of developing an environment facilitating communication before a problem arises since different cultures have varying degrees of social acceptance of contradicting opinions from their employers. Nonetheless, employees can have a feeling of not contradicting opinions from their management, or the management be involved actively in the process of making opinions heard, thus establishing difficulty in eliciting reduced performance of the employees. Therefore, this essay focuses on discussing the significance of communication in the workplace to an organization.

There is need for a clear communication in writing or verbally, between employees and employers to eradicate challenges created by cultural barriers (Olynk and Widmar, 2). Communication in the workplace has a significant contribution to the business since it facilities functions such as negotiations involved in getting into business deals. On the other hand, effective communication in the workplace enables increasing effectiveness in communicating with managers and stakeholders, employees, and customers.

Solving a problem related to a long-term shortage of clear communication is the creation of awareness that is preceded by active steps aimed at improving communication that is initiated for benefit of employees and operations in the organization. Thus, an effective communication process manages both uncertainty and anxiety amongst strangers resulting from a lack of understanding of each cultural expectation at play. Therefore, the lack of an effective process of communication leads employees to isolation: especially among strangers from different ethnic groups. Based on what elements people employ, they go on to develop various methods of communication. Some of them develop verbal means; while others develop non-verbal means.

The non-verbal language that involves ways a person stands or carries themselves, holding their hands and arms during a discussion, and facial expressions have a significant influence on communication. For example, problems are experienced during a conversation in a situation that involves people closing their arms closed across the chest, whereby which signifies defensiveness.

Therefore, to deal with problems related to cultural and non-verbal barriers, several mediums of communication can be employed. Furthermore, there is a need to focus on the medium used in communication used while communicating with employees since each situation suits a certain medium such as face-to-face, over the phone, through text messaging, or emails (Olynk and Widmar, 3). Therefore, management has the duty of determining the medium, which suits a certain message in a given situation, for instance, a manager should not avoid face-to-face communication by using text messages or emails; instead, they should focus on selecting the medium that suits every situation. Read More