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Southwest Airlines - Essay Example

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This essay is a critical reflection; analysis and discussion of the Southwest Airline case with a view of demonstrating how the human resource, leadership, concepts of company management and organizational culture has enabled it to be highly performing and competitive in the market…
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Southwest Airlines
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Download file to see previous pages From this essay it is clear that the successful and effective human resource practices within Southwest Airlines are also attributed to its competitiveness in the air travel business. Effective practices emanate from the leadership of an organization. Leaders must be able to motivate their staff through effective approaches. 
This discussion stresses that the importance the Southwest Airlines has for training and employee or personal development is demonstrated through the creation of the People Training Department. The effectiveness of this department is revealed by the report that it presented to the executive management illustrating that the people within the company “got together and did something that was impossible”. This means that the company endeavors to develop the skills and abilities of its employees through training and make them effectively armed to provide high quality services to the customers of the company. It is through personal development that an organization achieves its goals for performance. This is because trained employees are able to increase their productivity by applying the acquired abilities and skills in the execution of work related roles. In addition, training makes employees to be motivated during their work activities. Inability to meet the demands of work activities has been found to be the major cause of lack of motivation among employees. The fact that the company encourages its employees to have fun shows that the employees are motivated during their work encounters. ...Download file to see next pagesRead More
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