Case study analysis - Essay Example

Discussion Division “A” manager has proposed the management and the stakeholder of the organization about the automation of the data. It is an effective and useful idea. It can ease the business process of the organization. In addition to this, adoption of the automation process can help the organization to reduce the stress level of the employees as it will save time and physical effort of an individual. Looking into these advantages, the management and stakeholder of the organization approved the proposal of Division “A” manager.

Moreover, the organization paid huge capital to develop this automation system. The “A” division of the organization is consists of two sections, such as Section “G” and Section “S”. After getting the approval, it was the responsibility of the division “A” manager to ask his two sections to focus on this project. Major reasons behind the project were high capital investment and to work with organization’s vision in order to improve its service. The major portion of the employees in the sections under the Division “A” manager was not competent to use the newly approved data automation system and instead was willing to carry out their daily paper based activities.

Several arguments were framed by the employees to explain the shift in the working platform as a glamorous attempt to keep up with the vision on technological advancements. Thus the employees resisted to the forces of change. The steps taken towards change management in the organization were extremely crucial to keep up with the competitive environment. The employees resisted to change due to the gaps in the desired level of knowledge and skill required to adopt the data automation platform. There was also lack of transparency in the organizational decisions on change managements and it was not conveyed properly to the employees who would execute the work in the automated data platform.

The practices of the Division “A” manager and the Section “S” manager in putting pressure on the employees to work on the automated data platform reveal unfair practices and inefficient leadership skills to motivate the employees (Schein, 2010). The recruitment of the new Finance Manager in order to achieve integration of finance function with the data automation platform resulted in conflicts between the managers due to difference in individual interest. One of the managers may be inclined for individual incentives while the other may have the broader perspective and will take decisions that are god for the organization.

Here a conflict of their interests may arise. The employees started to take sides in order to establish their position in decision making. The lack of coordination among the managers, chaos among the employees led to the creation of a toxic work environment. All these reflected weakness in organization culture. Poor communication or interaction among the managers will slow down the work flow. The existence of informal information will shed the impact upon the work process. Recommendation The senior management of Emirates especially the Human resources department had to the take up a host of actions for the improving the workplace environment of the company.

First of all, the employees had adopted themselves to the conventional system of paperwork and therefore they were not ready to adapt to the new system of