Management and Leadership Paper - Essay Example

Likewise, the discourse aims to propose recommendations and strategies that organizational managers and leaders can use to create and maintain a healthy organizational culture; through the support of the concepts discussed in the course module. Differentiation between Managers and Leaders The executive team of Westgate Resorts is composed of the founder and president, David A. Siegel; as well as five other officers: Jim Gissy, the Executive Vice President of Sales and Marketing; Barry W. Siegel, the Executive Vice President of Sales; Tom Dugan, the Chief Financial Officer; Mark Waltrip, the Chief Operating Officer; and finally, Michael E.

Marder, the organization’s General Counsel (Westgate Resorts). These members of the executive team could be considered both leaders and managers. The differentiating factor between managers and leaders are the nature of roles and responsibilities that each person is entrusted with. As managers, they are expected to be knowledgeable in undertaking functions of planning, directing, organizing and controlling facets of the organization that are entrusted to them. For instance, Tom Dugan, as Chief Financial Officer, is also a manager in terms of planning, directing, organizing and controlling crucial aspects pertaining to the finances of the Westgate Resorts.

Thus, all people under his tutelage: finance and accounting personnel, are expected to abide by their respective roles and responsibilities relating to the funds of the Westgate. According to Martires and Fule, “managers are concerned with the creation of an environment for performance. They achieve goals through the efforts of other people. They have to influence the behavior of other people in order to get things done. This requires leadership, and, managers have to be leaders as well” (150).

Within the organization, some groups or teams could assign leaders, but who are not necessarily managers. Roles and Responsibilities of Managers and Leaders As previously mentioned, managers have primary roles and responsibilities that pertain to functions of planning, organizing, directing and controlling the department or people concerned of a specific area: marketing, sales, finance, administration, human resources, and customer service, among others. Thus, at Westgate Resorts, the Executive Vice President for Sales, Barry W.

Siegel’s role and responsibilities include: “oversee(ing) the company's multiple sales resorts. He is responsible for the strategic planning, cost/profit analysis, development of staff, corporate identity, and development of procedures and performance standards” (Westgate Resorts par. 1). Concurrently, Mark Waltrip, the Chief Operating Officer, also assumes the responsibilities of both manager and leader through his focus diverse areas such as: “corporate leadership, sales, marketing, real estate development, project acquisitions, construction, resort operations, asset management, procurement services, information technology and human resources” (Westgate Resorts par. 1). Thus, Waltrip ensures that all areas are operated in a unified and collaborative manner, avoiding conflicts and chaos, to ensure that a smooth process and a health organizational culture is