Managing Communication, Knowledge and Information at Tesco - Case Study Example

Comments (0) Cite this document
Summary
This report investigates the key principles of managing information, knowledge, and information in Tesco Company. The Company’s decision-making process, the range of decisions taken and some of the information needed for effective decision-making are examined…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER94.3% of users find it useful
Managing Communication, Knowledge and Information at Tesco
Read TextPreview

Extract of sample "Managing Communication, Knowledge and Information at Tesco"

Download file to see previous pages Decision-making processes in the organization are as complex as is the Multinational Company itself. They rely on good information experience and consultation in making these decisions. The managers here are highly qualified and experienced. Decision making within the company happens at all levels of the organization. The Board of directors is the grand strategic decision-maker about the investments and the future growth direction. The various managers of the various stores under the company are also involved in making decisions that continually contribute to the overall company objectives (Richardson 2004, p.15). Lastly, ordinary employees are involved in making decisions concerning their respective tasks.
The decision-making process involves a series of steps that are followed to ensure the decision made is the most appropriate for the situation in hand. Tesco Company operates in a highly competitive market. Its main products are mostly consumables and thus the need to make the right decision at the right time and place. To ensure this is achieved the decisions made must pass through a highly analyzed process (Richardson 2004, p. 29).
The company has a well-established mission and vision statements. Management officials must first identify the objectives of every action to be made. The objectives outline the goals that the department, store or even the entire company want to achieve once the identified actions are carried out. A supervisor in Tesco Supermarkets identifies the need to increase the number of cashiers during peak hours so to improve the quality of customer service as well as reduce inconveniences and thus creating an overall good image of the company (Richardson 2004, p. 31).
Once the objectives are identified, the decision-maker is required to collect as much information as possible regarding the identified problem. This determines the cause of the problem and identifies various alternatives that can solve the same problem. The managers ensure that they gather all the information about the situation. This helps them to be aware of all the aspects of the issue. The managers of various stores carry out studies to establish approximate numbers of customers that are shopping at various times of the day. They also identify the number of adequate cashiers that should serve customers at various times of the day.
The analysis of information gathered identifies various alternatives available to the managers to make their decision. It also tries to find the viability of such information to eliminate the chances of making an error. Once the manager is clear about all issues, they usually choose the most viable course of action to solve the identified problem. This decision is made after evaluating all the available information about each alternative. The advantages and disadvantages of each are analyzed so to eliminate those that would not meet the identified objectives. The decision made represent the option with the least number of drawbacks and one that efficiently addresses the problem facing the department, store or the Company(Richardson 2004, p. 35). ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Managing Communication, Knowledge and Information Essay”, n.d.)
Managing Communication, Knowledge and Information Essay. Retrieved from https://studentshare.org/business/1451165-managing-communication-knowledge-and-information
(Managing Communication, Knowledge and Information Essay)
Managing Communication, Knowledge and Information Essay. https://studentshare.org/business/1451165-managing-communication-knowledge-and-information.
“Managing Communication, Knowledge and Information Essay”, n.d. https://studentshare.org/business/1451165-managing-communication-knowledge-and-information.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Managing Communication, Knowledge and Information at Tesco

Managing communication, knowledge and information

...?Managing communication, knowledge and information Managing communication, knowledge and information Introduction The last part of the 20th century gave birth to the emergence of an Information age and digitization, and has led to increase in opportunities and challenges related to the collection, storage and handling of information. The common thing among many organizations is that, communication does not take place effectively, and that there is insufficiency in both information and work-based knowledge when making...
14 Pages(3500 words)Essay

Managing Communications, Knowledge and Information

...? Managing Communications, Knowledge and Information (MCKI) Task Information and knowledge needs Introduction The past few decades have witnessedan increasing need for innovation in product designs, marketing approach, and customer relationship management techniques. The efficiency of business operations and work processes are guided by the expertise of human resources and the extent to which they apply technology applications for promoting knowledge based work practices. The complexity of the business environment in which firms operate today demands improved understanding of market trends and shifts in consumer behaviour for developing effective strategies. This entails exploring market data and information that enables managers... ...
13 Pages(3250 words)Essay

Managing Communications, Knowledge and Information

...level can be assessed and activities can be planned and organized accordingly. For the company to successfully manage its communication information and knowledge, it must have a long-term strategy with sound policies that addresses the communication needs of its employees, business partners, suppliers, customers, other stakeholders and the community at large (Robbins, 2008). Tesco can simultaneously deploy multiple platforms and multimedia to communicate. In doing this, it has to ensure that the users also have access to the same platform and have the appropriate systems in place to take part in the...
12 Pages(3000 words)Essay

Managing Communication Knowledge and Information

...Topic: Managing Communication knowledge and Information Task Starbucks Coffee Company Information Therise of Starbucks from a single coffee store in Seattle’s Pike Place market to a Fortune 500 company (number 261 on Fortune’s 2009 listing) is now an American business legend. The owner-managers of Starbucks were Gerald Baldwin and Gordon Bowker, former University of San Francisco students who had been running the company for 10 years. The Company sells whole bean and ground coffees, including the Starbucks and Seattle’s Best Coffee brands, as well as a selection of premium Tzo teas and other related products, to institutional foodservice...
7 Pages(1750 words)Essay

Managing Communications, Knowledge and Information

...?Managing Communications, Knowledge and Information Table of Contents Q. B1 3 Q. B2 4 Q. B3 5 Q. B4 7 Reference list 9 Q. B1 There are several kinds of decisions that every business has to consider at the time of working on a particular project. The various types of decisions include strategic, tactical, and operational decisions. In terms of strategic decisions, the businesses have to take certain decisions that possess significant implications for the future such as the expansion of product offerings in the marketplace. From the perspective of tactical decisions, the businesses need to initiate decisions regarding the implementation of the organisational strategy that...
5 Pages(1250 words)Case Study

Managing Communications, Information and Knowledge

...to monitor the effectiveness of communication systems so that the desired results can be successfully attained (Parson & Urbanski, 2012). Proper cooperation and coordination should be ensured in the organisation regarding work and communication procedures. Information and knowledge system at Tesco One of the leading corporations in UK is Tesco, and Tesco has been dominating the retail sector for decades. The key drivers of achieving the level of success for the retail giant are based on its excellent operational philosophy that is among the core competencies of the company (API case study, 2009). In order to ensure...
7 Pages(1750 words)Essay

Information Communication, Knowledge management

...INFORMATION, COMMUNICATION AND KNOWLEDGE MANAGEMENT Si3 Integration, Innovation and Intelligence BY March 6, 2007 INTRODUCTION In toady's world of diverse technological needs and the requirement for a support system that cater to all the specifications required by various governments, businesses as well as individuals, there is a need for an appropriate IT systems integrator which will promote the utilization of resources for more effective knowledge management. Knowledge is the key capital in any organization today and this has been demonstrated by the design of IT systems that integrate knowledge...
10 Pages(2500 words)Essay

Managing Communications, Knowledge and Information

...viability of the project may be compromise due to costly obtainment of data. Task 2 (a) Communication Plan A good communication plan is considered as the heart of the overall strategic planning process as it outlines the comprehensive program of how the information will be disseminated and who may be the stakeholders for getting this information.(Potter,1997). Objective The objective of this communication plan is to identify and outline what information requirements are for this project. Further this communication plan will also provide a concise insight into how this information will be disseminated and...
6 Pages(1500 words)Essay

Managing Communications, Information and Knowledge

...(Parson & Urbanski, 2012). Proper cooperation and coordination should be ensured in the organisation regarding work and communication procedures. Information and knowledge system at Tesco One of the leading corporations in UK is Tesco, and Tesco has been dominating the retail sector for decades. The key drivers of achieving the level of success for the retail giant are based on its excellent operational philosophy that is among the core competencies of the company (API case study, 2009). In order to ensure appropriate coordination among the widespread outlets of Tesco, the store managers have to...
7 Pages(1750 words)Essay

Managing communication,knowledge and information

...Managing Communication, Knowledge and Information Learning Outcome 2 Information and Knowledge Information can essentially be defined as data which has been processed. Often the information which is extracted from the environment cannot be directly used as they are not in the correct format. The data is processed and presented through appropriate usage of software and analysis skills (Torrington, Hall, Taylor, 2007). Information can be mainly of two types formal and informal. Formal information is presented in a highly orderly format and is supported by adequate number of documents. The most common types of formal information are project reports, assignments, presentations, midterms, newspapers. Contrarily informal information has... which...
5 Pages(1250 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Managing Communication, Knowledge and Information at Tesco for FREE!

Contact Us