Nobody downloaded yet

Operations Management Questions - Essay Example

Comments (0) Cite this document
Name Instructor Task Date Operations Management-Discuss How Service Operations Are Different From Manufacturing Operations And Explain How Service Operations Can Benefit From Implementing Manufacturing Approaches And Systems. Draw Concepts and Theories to Answer These Questions Introduction This paper focuses on elaborating on the difference between service and manufacturing operations…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.6% of users find it useful
Operations Management Questions
Read TextPreview

Extract of sample "Operations Management Questions"

Download file to see previous pages The use of systems theory can be said to be a specialized form of system thinking which implies that systems are integrated into the activities of a manufacturing or service operator. They are integrated for the purposes of increasing a business’s profitability, efficiency along with many other aspects that are described in the paper. Service operations are actually concerned with giving guidance on the achievement of effectiveness along with efficiency in delivering and supporting the services offered by a business (Harvard Business Review, 2000). This is done so that the customer and service providers are assured of their money’s value. These operations may be used by a business in the achievement of their strategic objectives and this fact makes the service a very critical and essential capability of a business entity (Hammer and Champy, 2001). The purpose of providing guidance is to maintain steadiness in the service operation strategies in a business. It allows for changes in the designs, scales, scope along with the service levels being applied by a business. An organization is provided with a detailed guideline process, tools along with methods for using when controlling reactive and proactive reactions (Johnston and Clark, 2005). The business managers along with practitioners attain knowledge that helps them in making more appropriate and better decisions on various aspects. These aspects include the management of the availability of the services, the control of demand for their services, optimizing the utilization of the existing capacities, making schedules of their operations and the fixing of various problems affecting their business. The guidance that is offered involves the support of the business service operations through the use of newer copies and architectures (Hammer and Champy, 2001). The examples of these services are the utilization of a shared service, mobile business along with web services. On the other hand, manufacturing operations usually concern themselves with the functioning of a business or a facility in contrast to the issues of maintaining, supplying distributing the products from the business. There are many differences that exist between the two processes (Harvard Business Review, 2000). For instance, service operations are usually labor intensive with the delivery of their products involving their interactions with humans along with many processes that are manual (Chopra and Meindl, 2001). The industry does not require the utilization of standardization along with automation of procedures like the manufacturing operations to augment their efficiencies. Manufacturing operations often require the use of systems that help in the scheduling of activities to enhance the coordination of these activities (Paton, Clegg, Hsuan and Pilkington, 2011). The service operations may not require the scheduling activities on a temporary basis as opposed to the manufacturing operations which might require them on a permanent basis (Harvard Business Review, 2000). The customers usually play a vital role in the service operations and their initiation. This involvement by the customers often brings service heterogeneity and greatly impacts the quality of the services being offered. The different and distinct needs of the customers involved makes the providers change the contents of their ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Operations Management Questions Essay Example | Topics and Well Written Essays - 2000 words”, n.d.)
Operations Management Questions Essay Example | Topics and Well Written Essays - 2000 words. Retrieved from
(Operations Management Questions Essay Example | Topics and Well Written Essays - 2000 Words)
Operations Management Questions Essay Example | Topics and Well Written Essays - 2000 Words.
“Operations Management Questions Essay Example | Topics and Well Written Essays - 2000 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Operations Management Questions

Operations Management

...?Question a) i. Before going on to see what are the IT applications that are best suitable for the various functions, it is first essential characterise each of these functions using a suitable framework. Quality Improvement Paradigm framework is used to characterise the functions and it uses various factors such as people, problem, process, product and resources. Along with characterising and identifying suitable IT systems, the benefits and difficulties are touched upon but will be discussed in detail in the next section. Manufacturing Manufacturing function is a highly structured one with units operating in different parts of the world. Each unit has different departments and numerous products are...
5 Pages(1250 words)Coursework

Operations Management Discussion Questions

...Task Operations Management DQ Operations Management is a sector of management that deals with overseeing, scheming, and reforming operations in the manufacture of goods or services. The main responsibility of this sector is to ensure that facility operations are efficient in relation of exhausting as little resources as required, and effective in relation to meeting customer desires. Its utmost concern is management of the procedure that changes inputs into outputs. Moreover, it decides on the location of a new facility by considering all the criteria that should be put into consideration before setting...
4 Pages(1000 words)Assignment

Operations And Operations Management

...Running Head: OPERATING SYSTEM & OPERATION MANAGER OF ORGANISATION One Way Of Considering An Organisation Is As An Operating System Which Converts Resources Into Goods And/Or Services [Writer's Name] [Name of Institute] One Way Of Considering An Organisation Is As An Operating System Which Converts Resources Into Goods And/Or Services Operations And Operations Management - Introduction From the definition given by Bennett Lewis & Oakley (1998, Pg 2-3) Operations management is a practical appearance of management sciences that assists...
14 Pages(3500 words)Essay

Choose an organization that you have been a customer of, are familiar with, or one you would like to research. Write a management report that analyses the operations strategy under the following questions:

... in the warehouse are informed regarding the items which have been ordered, this is conducted by the means of bar codes which cause ordered products to blink upon placement. As these items are already placed in Amazon’s one of two regional DCs or warehouses within the U.S. the item must be shipped from the warehouse to the point of access where it is handed over the transport and logistics company for shipment. During this critical period, an operations manager is faced with several pivotal questions and concerns the fulfillment of which is necessary for achieving objectives and reaching the desired level of cost efficiency. In this period, the items pass along the conveyer belts in the warehouse and are sorted in accordance... ...
9 Pages(2250 words)Essay

Five Essay Questions-Operations Management

...Five Essay Questions-Operations Management Five Essay Questions-Operations Management Question One Operations management (OM) is the management concept concerned with the planning, designing, leading and controlling of products, services and processes from throughout the supply chains. This definition emphasizes the significance of OM, which can be viewed as supplementing the rest of an organization’s activities. The significance of OM is that it aims at ensuring processes work effectively and efficiently. In the manufacturing and service industries, a sound knowledge of OM is essential to any business organization. Essentially, this is because processes dictate that organizational resources are integrated to a high degree... with the...
4 Pages(1000 words)Assignment

Hotel management front office operations questions

...-status systems and advanced housekeeping and from desk communications systems. 3. The three kinds of maintenance activities are routine maintenance, preventive maintenance, and scheduled maintenance. 4. The ideal relationship between housekeeping and maintenance is one where they work as a team. The actual situation in some properties is that they have an adversarial relationship because of poor communication and negative perceptions of one another. 5. The areas that housekeeping departments are most responsible for in cleaning in a hotel are guestrooms, corridors, public areas, pool and patio areas, management offices, storage areas, linen and sewing rooms, laundry rooms, and back-of-the-house areas. 6. The additional...
2 Pages(500 words)Book Report/Review

Hotel management front office operations questions

...Seven steps of registration Preregistration activities – Does the hotel pre-print the registration card? Yes. Do they ize the credit card before the guest arrival and should they? The guest’s credit card is usually checked upon the arrival of guests, not before. It is better to authorize the credit card after the guest arrives to avoid allegations about the card’s use. Is it important to pre-assign rooms? Pre-assigning rooms becomes important only if the guest already has an established history at the hotel and there is a lower chance of the pre-assignment not being changed because of cancellation of reservations and changes upon arrival. What about VIP’s? It is important to pre-assign rooms for VIP’s. Does the hotel offer... steps of...
2 Pages(500 words)Assignment

Hotel management front office operations questions

...the question however of when the hotel is breaking even. 10. A group reservation should be accepted on the basis of its effect on room revenue because it justifies the level of group reservation that hotels can take. Group reservations are usually lower in room rates, while transient rates are more expensive, so the management must know how many group reservations it can accommodate without displacing profitable transient guests. 11. Several tactics that may be appropriate when room demand is low are: (1) designing a flexible rate system that allows sales agents to offer lower rates at some conditions; (2) ensuring that all Internet distribution channels have current rates and availability rates; (3)...
2 Pages(500 words)Book Report/Review

Service operations management-Discussion Questions

...resources need to be availed. These can be used for buying the tools and materials required and paying for the labor used during the whole project. For a project to be a success, measures should be taken to make accurate prediction on the total amount of money to use. Meanwhile, performance refers to the activities to be carried out during the entire project. Everything that needs to be included should not be left out as it constitutes a scope of the project (Allen, 2001). In conclusion, time, cost and performance are important components of a project that need to be carefully thought about before initiating any project. They all make important contributions that need not to be taken for granted. Without them, nothing can be achieved...
1 Pages(250 words)Assignment

Service operations management-Discussion Questions of electricity. Thus, the bakery can operate without any power shortage. Lastly, its location next to the road makes it so accessible by the clients. So, anyone who wants to come here to relax does not need to struggle to reach it since it is close to the road, railway and airport. However, I would like to point out that the location of this pizza joint in this place has negatively impacted on it. To begin with, it is located in an insecure place. Meaning, there is no adequate security in this place. This has actually made many people to shy away from it. In addition to that, the location of the bakery in the outskirts of the town has made the management to incur extra expenses in supplying its...
1 Pages(250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Operations Management Questions for FREE!

Contact Us