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Case Study in Systems and Operations Management (my client reference: b) - Essay Example

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Atokowa Advantage Name: Course: Institution: Tutor: Date: Table of Contents Executive Summary………………………………………………….2 Introduction………………………………………………………….2 Input Process Output Model………………………………………….3 4V’s Typology…………………………………………………………
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Case Study in Systems and Operations Management (my client reference: b)
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Download file to see previous pages …………………………….13 References………………………………………………………………..15 Atokowa Advantage Executive Summary Most companies change with times in order to serve the needs of the given time, and so that they can keep up with the increasing competitions. Like other companies, Atokowa Advantage has taken this trend in order to ensure that it is equipped enough to compete in the constantly changing market. The company’s use of electronic point of sale system (EPOS) and the Atokowa Stock Information system (ASIS), an access database application by Microsoft, propelled the company to higher heights as far as stock management is concerned. Local area networks, third party logistics, electronic data interchange, amongst other systems aid in the efficacy of the processes. Problems such as supply decision-making by the managers, the incorporation of the brand into the furniture product line due to the poor quality of the products, the weaknesses in ASIS as it is good for stores monitoring but poor for purchasing, the incorporation of other forms of making sales such as online selling are quite evident in this company. The company must ensure that it upgrades the existing systems or incorporate new ones, enhance communication flow and cohesion in the managerial department. Introducing other forms of technology and strategies are also encouraged as it will make the organization to convey effectiveness and efficiency in its works It will also experience the targeted rewards. Introduction Companies started in the twentieth century or earlier have continued to introduce new technology into their business systems in order to enhance many aspects of the business. Unfortunately, more often than not, constant upgrading, adjustment or total replacement of these systems is constantly necessary due the growth of the business, the changes in other systems, the changes in the market in general and other reasons that lead to such actions (Stevenson, 2009;12). Although the enhancing technology is not the only priority so as to ascertain that the industry runs smoothly, it is an area that may make business loose millions of dollars if it is not properly addressed. Other areas such as the managerial effectiveness and efficiency, as far as decision-making and strategy implementation is concerned, business mapping, soft system methodology, pareto analysis and other factors are essential in order to make sure that the operation-management is of effect as intended. Like in other major organizations Atokowa Advantage has managed to effectively control some business areas. Similarly, it has trouble taking care of other areas that are mostly technology based and hierarchical based. Fortunately, most of the troubles can be dealt with by incorporating the right systems or by implementing the right strategies. Input-Process Output Models The company needs a more complex business system than it already has in order ...Download file to see next pagesRead More
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