Green Telco, a major telecommunication company in UK which provides communication services in residences, commercial, industrial, and private institutions, is nurturing to develop a business climate which is adherent to ecological protection. The company desire to introduce operational changes…
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The company was established in 1989 and is currently performing leadership in telecommunication services in UK. It is a multi-awarded company which seeks to contribute for a greener world by engaging into environmentalism for improved biodiversity. As such, the company involved itself in tree planting activities and has committed to help offset carbon emission by supporting a renewable energy project—-the Wind Energy Generation.
This report aimed to present an analytical process about how Green Telco should respond to the challenges on the need to innovate and manage changes in the implementation of operational policies targeting on significantly reducing companies’ wastes contribution and to nurture an eco-friendly workplace by using ‘reduce, reuse and recycle’ principles for healthier working environment. The process will also identify alternatives that will produce a cost-efficient outcome in the administration of communications amongst its departments by adapting information technology for effective and efficient paperless administration and operations, as well as in its quality customer care. To concretely introduce changes, the company will conduct strategic organizational capacity assessment to appraise corporate performance viz-a-viz corporate vision, mission, goals, structure and its human resources capacity to actualize corporate plans. It will also evaluate corporate programs gauged on key success indicators and outcomes. Such will also ascertain how effective are its human resources in enforcing the company’s policy on “reduce, reuse and recycle” (3Rs) within specific period and to address the implication of these proposed changes. Data and information used in this report are sourced from primary and secondary sources that are accessible online. Sources are from Green Telco, journals, books, texts, and related studies. Materials are used based on its significance for managing organizational change. This document will further detail the problems of the company, key issues and proposed recommendations. The recommendations is inclusive of company’s determination of supportive plans that will strengthen human resource’s capacity; adaptation of information technology to develop paperless business operations; improve corporate business management; and strengthen organizational capacity through regular meetings, monitoring and evaluation. 1.0 Problem Identification and Analysis The world is beset with ecological problems (Johansson-Stenman, 2004). All pollution has contributed to environmental degradation which has been evidently affecting all of the civilizations that are currently confronting the impacts of climate change. In UK and like other nations,
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