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Strategic Management (Shouldice Hospital) - Case Study Example

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In the paper “Strategic Management (Shouldice Hospital)” the author analyzes managing change or innovation in the hospital industry as the most difficult task. The case study is about the Shouldice Hospital, constituted of two main facilities, the hospital and the clinic in one particular building. …
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Strategic Management (Shouldice Hospital)

Download file to see previous pages... They were supported to move around the halls and conduct conversation with the other patients as well as the surgeons. With the view of motivating the patients to walk, the steps were made with smooth inclination connecting the floors. The rooms were designed at the comfort of the home. The carpets were placed so that the patients didn’t feel that they are at hospitals. It can be worthwhile mentioning that the case study of Shouldice has been the perfect example of the well-built as well as service delivery procedures that have been quite focused. Over and above providing the quick, cheap and quality surgery, the hospital was also successful at conveying comfortable as well as exceptional experience to the entire set of patients coming for their treatment. There are multitudinous reasons behind the success of the hospital ranging from the surgery techniques to pleasant environment. The patients at the hospital were able to enjoy their meals in the general cafeteria to get the chance of interacting with the patients as well as the doctors. The treatment that is post-operative was sought to be the most significant factor of treatment that the patients receive. For the mental and physical recovery, no television or telephone were kept in the rooms and the patients were further motivated to walk. It is worthwhile to mention that the target segment of the hospital has been the healthy patients who were detected to recuperate fast. These patients had primary inguinal, one of the forms of hernia. Those patients possessing health problems other than hernia were not treated in the hospital. The logic behind admitting the patients those who were at a controllable stage was that they would get back to the normal stage quite fast...
It can be worthwhile mentioning that the case study of Shouldice has been the perfect example of the well-built as well as service delivery procedures that have been quite focused. Over and above providing the quick, cheap and quality surgery, the hospital was also successful at conveying comfortable as well as exceptional experience to the entire set of patients coming for their treatment. There are multitudinous reasons behind the success of the hospital ranging from the surgery techniques to pleasant environment. The patients at the hospital were able to enjoy their meals in the general cafeteria to get the chance of interacting with the patients as well as the doctors. The treatment that is post-operative was sought to be the most significant factor of treatment that the patients receive. For the mental and physical recovery, no television or telephone were kept in the rooms and the patients were further motivated to walk. It is worthwhile to mention that the target segment of the hospital has been the healthy patients who were detected to recuperate fast. These patients had primary inguinal, one of the forms of hernia. Those patients possessing health problems other than hernia were not treated in the hospital. The logic behind admitting the patients those who were at a controllable stage was that they would get back to the normal stage quite fast and thus other patients of hernia could have been treated at a greater frequency. Other numerous benefits have been associated with the admission of the healthy patients in the hospital. ...Download file to see next pagesRead More
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