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Availability of adequate skilled labor is necessary for the establishment of a thriving hospitality and tourism industry (Hart & Sweetman, 2015, p.5). Skilled labor goes beyond the availability of people who can deliver services, but of those who can perform the given duties to…
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Download file to see previous pages... Upon recruitment, players in the two industries must establish viable strategies for retaining the skilled employees.
Players in the hospitality and tourism industry should develop career promotional campaigns as a method of attracting and retaining skilled employees (Australian Government, 2015, p.29). The companies, through the campaign programs, can enlighten prospective employees the career opportunities and growth programs the industry can offer. Players in the tourism sector should advocate the inclusion of tourism education in the curriculum of the system (Shakeela, Breakey, & Ruhanen, 2012, p.35). Education creates awareness and encourages youths to pursue further training in fields related to the industry.
To bridge the gap of skilled labor shortage during the peak season, the hospitality, and tourism companies should incorporate outsourcing as an intervention measure (Davidson & Wang, 2011, p.239). Hiring of qualified employees during the peak season in hotels and tourism agencies lead to enhanced efficiency in handling the influx of tourism. Outsourcing is relatively cheap and convenient because the companies do not need to incur the high cost of labor during low season.
Hotel and Tourism companies need to strategize on the method of recruiting new employees into the industry. The recruits must possess the necessary qualifications in terms of academia for the jobs, as this will influence directly on performance (Hui-O & Hsin-Wei, 2011, p.205). Companies must evaluate what skills they are in need of prior to recruitment. Besides the skills, attitude and capability of the newcomers need require thorough vetting to ascertain their suitability for the industry.
Adjustment of remuneration packages for the skilled workforce in the hotel and tourism industry is instrumental in the retention of employees (Daft, 2010, p.310). Salaries and allowances ...Download file to see next pagesRead More
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