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Quality Management in Business - Assignment Example

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Prior to discuss about the notion of quality management and its importance in tourism business, it is quite essential to acquire a brief idea about the concept of quality as applied in the selected industry area. According to Mukherjee (2006), the term ‘quality’ is…
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Quality Management in Business
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Quality Management in Business

Download file to see previous pages... r organisation seeks to ensure that its product quality is preserved or enhanced and most vitally, its operational errors are eliminated towards the attainment of predetermined organisational targets (Jain, 2001).
With this concern, the assignment aim at discussing about the various principles of quality management as applicable in the tourism business, providing adequate stress on its importance, advantages along with drawbacks and practical applications within modern tourism business organisations.
The notion of quality management has gained immense importance within the tourism business sector of this modern day context. Such immense significance has been driven by certain critical factors that need to be considered in order to gain an in-depth understanding of quality management aspect in the contemporary tourism business context. These factors comprise prevalence of extreme business market competition and increased level of globalisation among others. Observably, several tourism businesses have taken into concern the aspect of quality management to enhance their ability of providing a vibrant business focus, enhancing overall efficiency, raising customer satisfaction level, developing communications and augmenting cash flow along with profits balancing its quantitative and qualitative organisational interests alongside. In the present day context, wherein the business market environment is incessantly transforming and the demands as well as the preferences of the consumers are immensely fluctuating, quality management helps tourism businesses to overcome these worsening situations by a certain extent. It would be vital to mention in this regard that the customers belonging to this modern day context are much concerned towards obtaining better quality of products and services; rather than considering prices of the same. In this similar context, businesses of modern tourism based organisations tend to focus more on quality management as an imperative aspect ...Download file to see next pagesRead More
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