StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Guest Service in Theme Parks - Admission/Application Essay Example

Comments (0) Cite this document
Summary
They usually emphasize on one dominant theme. Around the emphasized theme, landscape, architecture, shows, rides costumed personnel, retailing and food services are orchestrated. The…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.4% of users find it useful
Guest Service in Theme Parks
Read TextPreview

Extract of sample "Guest Service in Theme Parks"

Download file to see previous pages Many theme parks are self contained units that are isolated. Most theme parks are targeted and managed as commercial enterprises and private sector companies. In the market of theme parks, competition grows each day. This occurs as a result of increased number of theme parks and increased alternatives of spending leisure times. In the battle that is aimed at retaining guests and ensuring their existence in the world of competition, theme parks have identified service quality that results to customer satisfaction as the key factor to pursue.
In Be Our Guest, the key takeaways that Disney Company pursues are the compass of quality service for the guests. On the compass, there are four main points. These include the art and science of guestology, quality standards, delivery systems and integration. Under the art and science of guestology, theme parks have to understand their guests. This will help in creating a mindset that will determine how the guests are treated. Quality standards call for theme parks to come up with the criteria that will help in delivering quality services and matrices. Delivery systems are categorized into three. These include setting, cast and processes. Cast is how the Institute describes its employees while processes represent the procedures required in order to deliver quality standards. Under integration, theme parks have to link with each other so as to work as one (Disney Institute, 2001, p. 236).
The business of theme parks in different areas tends to be reaching the point of saturation. This is because the parks cater for guests who are getting demanding and more experienced each day. The best known theme parks in the world are Disney parks. These parks include Disneyworld, Euro Disney and Disneyland.
The Walt Disney Company is famous all over the world due to its commitment to customer service. Proper customer service is apparent in Disney’s theme parks in California, Tokyo, Florida, ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Guest Service in Theme Parks Admission/Application Essay”, n.d.)
Guest Service in Theme Parks Admission/Application Essay. Retrieved from https://studentshare.org/tourism/1637540-guest-service-in-theme-parks
(Guest Service in Theme Parks Admission/Application Essay)
Guest Service in Theme Parks Admission/Application Essay. https://studentshare.org/tourism/1637540-guest-service-in-theme-parks.
“Guest Service in Theme Parks Admission/Application Essay”, n.d. https://studentshare.org/tourism/1637540-guest-service-in-theme-parks.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Guest Service in Theme Parks

Industrial Engineers role in Theme Parks compared to supply chain managers role in Theme Parks

... of every visitor and guest at the foremost point in the priority list. i. Job Diversity in Theme Park Theme park requires variety of job opportunities, as per engineering is concerned, theme parks require establishment of standard processes to maximize safety of operations, identification and analysis of improvement, preventive and schedule maintenance plans and its execution strategy and most importantly ensuring customer satisfaction by involvement, optimal management of resources, optimized queue operations, etc. Moreover, as a preemptive strategy, theme parks require root cause analysis of possible downtimes that can appear from improper operational design. A downtime can severely damage a business of a theme park, potentially in long...
8 Pages(2000 words)Essay

McDonaldisation of Disney Theme Parks

... McDonaldisation of Disney Theme Parks Capitalism has been increasingly identified with the phenomenon of “McDonaldisation.” When McDonald’s grew to thousands of outlets, its famous services and sub-brands have spread out from the fast food chain industry to others. Literature shows that McDonaldisation has come to represent the vast commodification and standardisation of numerous products and services in different industries and sectors (O’Toole 2009; Thompson 2006). Learning, for instance, has been McDonaldised with the rise of standardised approaches to tutorials and pre-school services, such as Kumon and kindergarten services that have the same learning strategies and materials. This paper reviews the McDonaldisation of Disney theme...
10 Pages(2500 words)Essay

Rosa Parks

...? 02 June Rosa Parks: This paper is primarily based on the largely spoken and extensively researched topic about the larger-than-life personality and astounding achievements of the world renowned person Rosa Parks, whose most distinguished introductory statement is that she was an overwhelmingly enthusiastic African-American civil rights activist, who pursued her riveting civil rights activities vigorously and relentlessly. Rosa Parks is not any other name that can be easily forgotten and kept as an unimportant or unwanted memory in the subconscious mind. It is a name that ignites fervor, enthusiasm, admiration, and bewilderment in a person’s mind owing to the list of daring achievements bagged by Parks which goes on and on. She...
4 Pages(1000 words)Research Paper

Walt Disney Theme Parks

... Texas was an instant success when the park opened in 1961. Six themed sections, modeled after the culture of the six countries whose flags flew over Texas during the state's colorful history, created an exciting setting for guests. It also provided the park's name. The interesting themes allowed guests an opportunity to experience places and times such as cowboy culture, pirates, and French and Spanish cultures. Six Flags also operates 18 additional parks in Europe and Latin America. Six Flags offers its guests thrill rides to water attractions, themed areas, children's areas, parades, concerts and shows, restaurants, games and merchandise outlets. Their licensing agreement with DC Comics and Warner Bros. Consumer Products allows Six...
19 Pages(4750 words)Case Study

Similarities between the Picture House and theme parks in Disneyland

...Similarities between the Picture House and theme parks in Disneyland The Picture House Roman Polanski once said- Cinema should make you forget you are sitting in a theater. This is exactly what the picture houses succeeded in achieving since their inception in the beginning part of the 20th century. With the technological advancements made in the field of photography made by the Lumiere brothers and Edison as also similar advances made by Melie in motion films, the concept of picture houses gained popularity. These were initially converted churches and community halls, but with technological advances in photography, the movies attracted large numbers, which led to the construction of Picture Houses that were dedicated to showing...
2 Pages(500 words)Essay

The Guest

...Bruce Dunlop Academic Research 23 November 08 Albert Camus's "The Guest" What meaning does the story have for me One meaning is an indictment againstthe French, who occupied Algeria at the time of the story. Camus portrays the region throughout the story as bleak and desolate, a place where ". . . the plateaus burned to a cinder month after month . . . literally scorched, every stone bursting into dust under one's foot" (372-373). This may describe the Muslim population's feeling of suppression by the non-Muslim, foreign government. It demonstrates, too, a contributing factor to the downfall of colonialism: the occupying country's ignorance of and disregard for the culture of the occupied country. In this case, the French did...
2 Pages(500 words)Essay

Guest Speaker

...Leadership and Its Principles The guest speaker, Alexander E. Briseño, 1994 he was the manager and started a leadership development programthere, he retired in 2001. Mr. Briseño started with the introduction of leadership highlighting why it is so important, especially the leadership at administrative level. From the moment public wakes up and takes shower, it takes thousands of employees to make sure that water is running through pipes and drainage is working. That is how close the government is to the people. Resources are usually always scarce compared to the needs. Moreover there are regressive sources that do not charge more even if the services are taken for extra work (charges of garbage man). This age is where baby boomers...
2 Pages(500 words)Lab Report

Guest Speaker

... audience to feel the same lukewarm reception and involvement throughout the exercise. It appears like Martin - in his outline of his life, his causes, personal crusades, problems and triumphs feels disconnected from his lifes narrative. He was like reciting a life story of another person. He delivered each bit of information in a monotonous way, as if reading from a book and not from personal memory. It became hard to catch an emotion like sadness or righteous indignation when he found that his community lacked infrastructures like decent sidewalks or safe parks for the children, for instance; or, joy for crucial moments such as the several turning points of his career and for admiration of the people he looked up to and have shaped his...
2 Pages(500 words)Essay

Internal weaknesses of Walt Disney company- only THEME PARKS part

... disputes from the labor people who cause unrest and tension and this causes internal weaknesses. Those who work on the theme parks including the writers, actors and network operators may complain through their unions as their pays are meagre compared to those of the management. A contrasting weakness is the cost cutting measures that may be may be caused by the situation of over the roof costs that the company would incur. Sometimes, the management may introduce new structures, systems and designs for its theme parks and this would in the end sabotage the upward growth of the company. Without quality investments, the services and experiences of their customers would go down and later their reputation might be harmed. The lack of enough...
2 Pages(500 words)Research Paper

Features Of Mcdonaldisation In Theme Parks

...Features Of Mcdonaldisation In Theme Parks Capitalism has been increasingly identified with the phenomenon of “McDonaldisation.” When McDonald’s grew to thousands of outlets, its famous services and sub-brands have spread out from the fast food chain industry to others. Literature shows that McDonaldisation has come to represent the vast commodification and standardisation of numerous products and services in different industries and sectors (O’Toole 2009; Thompson 2006). Learning, for instance, has been McDonaldised with the rise of standardised approaches to tutorials and pre-school services, such as Kumon and kindergarten services that have the same learning strategies and materials. This paper reviews the McDonaldisation of Disney...
10 Pages(2500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Admission/Application Essay on topic Guest Service in Theme Parks for FREE!

Contact Us