Nobody downloaded yet

Hotel Human Resource - Essay Example

Comments (0) Cite this document
Summary
Tourism is a sector that involves movement by people to places that are considered to have aesthetic, mystical, religious and historical value among other reasons. Holidaymakers are ready to spend money depending on the value they attach to the experience as well as the services…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.7% of users find it useful
Hotel Human Resource
Read TextPreview

Extract of sample "Hotel Human Resource"

Download file to see previous pages ty industry has enhanced the overall productivity of the industry as more innovative and competent workers are being engaged in tour companies and hotels. This paper discusses current issues regarding human resources in the hotel sector.
Human resource development in the tourism sector is the foundation for successful business. Hotels offer a package of services in contrast to many other businesses that offer a single product. A customer may require accommodation and catering services, transport as well as links to experienced tour guides. Each of the departments must be equipped with competent employees that contribute to the overall quality of customer experience. Failure in the provisions of any of the departments may negatively affect the entire package offered by the hotel and hence the recent efforts by hotels to engage in strategic human resource management practices. According to (Busquets, 2010), tourism is expected to employ more than 290 million people by 2020 and is currently contributing 30% of global export services.
The hotel sector needs to enhance human resource development to cope with the rising demand for quality services. Competition is constantly increasing as more business people continue investing in the sector thereby offering customers a wide range of choices. Hotel managers have to ensure that they attract as many customers as possible through offering quality services and maintaining innovativeness to preserve market leadership. However, Clark and Chen (2007) observe that competitiveness in the sector significantly depends on the ability to satisfy customers, which in turn is associated with staff competence, especially at the customer contact zone. The managers need to maintain a supportive role to ensure that front line employees maintain the expected standards to attract and retain customers. Employee satisfaction is critical to the accomplishment of the goals of the hotel sector. Human resource managers may be wrong to expect ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Hotel Human Resource Essay Example | Topics and Well Written Essays - 1000 words”, n.d.)
Retrieved from https://studentshare.org/tourism/1634035-hotel-human-resource
(Hotel Human Resource Essay Example | Topics and Well Written Essays - 1000 Words)
https://studentshare.org/tourism/1634035-hotel-human-resource.
“Hotel Human Resource Essay Example | Topics and Well Written Essays - 1000 Words”, n.d. https://studentshare.org/tourism/1634035-hotel-human-resource.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Hotel Human Resource

The Hotel Human Resource Department

...?Running head: The Hotel Human Resource Department   The Hotel Human Resource Department Insert Insert Insert 6 March 2012 Table of Contents Introduction……………………………………………………………………3 Labor Costs and Industry Productivity………………………………………...3 Human Resource Management………………………………………………...6 Conclusion…………………………………………………………………….12 References……………………………………………………………………..13 The Hotel Human Resource Department Introduction The human resource department is among the most important functional units of an organization and more...
9 Pages(2250 words)Research Paper

Human resource

...? Human Resource: Fly Dubai Airline Introduction Organizations require the exploitation of a multifaceted assortment of sources to grow, carry on and attain the definitive goals that informed its establishment. The enlistment and exploitation of the resources gives the organization weight towards the desired results. Of the company resources, human resources is the most effective and essential contributing considerably to the firm’s competitive advantage. The desire for human resources widened to convene the organization’s requirements in the swiftly shifting environment. This need is more significant...
4 Pages(1000 words)Assignment

Human resource

...? Strategic Human Resource management Emirates Group UAE Strategic Human Resource management Emirates Group UAE The Emirates Group has brands involved in the air transportation, tourism, hospitality and real estate. Emirates airlines was established in 1985 with the purpose of enhancing economic growth of Dubai, taking advantage of the city’s strategic geographic positioning and the air transport hub established because of the Dubai Airport. The Airline has been successfully positioned as a quality brand which utilizes modern technologies and conveniences to provider a luxury experience to their customers. Their website states their vision to be based on strong business...
4 Pages(1000 words)Assignment

Human Resource Management- Hilton Hotel

...the topic is pretty significant as hotel industry is one of those industries in which human resources are thought to be most crucial for survival. This report is an effort to discuss and analyze the human resource management in Hilton hotel. This report will start off with the brief overview of the organization. In the later segments, the discussion and analysis would be carried out regarding the people management approaches, policies, practices, issues in the human resource management in Hilton hotel. The focus has been kept in two chosen areas including recruitment and retention of the...
17 Pages(4250 words)Essay

The SNOW Mountain Hotel, Human Resource Management

...CASE STUDY: The SNOW Mountain Hotel, Human Resource Management Introduction The human resource department in every organization is under a responsibility to recruit select and manage the workforce to achieve the goals of the organisation. As such the success of Snow Mountain Resort in its delivery of services to its customers depends on the manner in which the human resource is managed and coordinated. Over time, the use of competency theories and models in the creation and development of the human resource function has grown over the past decade (Price, 2011). There has been a certain...
8 Pages(2000 words)Essay

Human Resource

...competitive markets. Still, the use of rules and practices that have been extensively tested in firms worldwide can reduce the chances for failures in regard to the management of human resources. Current paper focuses on two particular aspects of Human Resources Management: Acquisition and Development of employees. Reference is made to a major competitor in the UK market: TESCO. The recruitment and selection process of the organization has been examined and evaluated. At the same time, the training and development programs of the firm are presented and analyzed in order to understand their contribution in the growth of the organization. It is concluded that the...
8 Pages(2000 words)Essay

Human resource

...? Effects of environmental factors in limiting the success of the HRP (Human Resource Planning) process Introduction The concept of forecasting the future business and environmental needs and planning for those needs is referred to as human resource planning. It aims at ensuring that the organization gets the appropriate people to do the exact task. Human resource planning involves matching the supply of workers working internally and the external supply of job seekers with the opening the organization expects to have over a given time frame.  Every organization is affected by internal and external elements that affect how the organization functions. In order to deal with these influences, it is essential for managers to develop... their...
8 Pages(2000 words)Essay

HUMAN RESOURCE

...Affirmative Action Affirmative action is an imperfect solution to a very real and serious problem. There are some dark pages in the history of our country. It was not that long ago that women and minorities were openly and frequently discriminated against. While the mere prohibition of discrimination would have likely wiped out open discrimination, it would not have prevented more subtle forms of discrimination. The only way to challenge deeply ingrained attitudes and beliefs was to do everything possible to end discrimination. The only way to identify and weed out subtle discrimination is to look for equality of results rather than equality of "opportunity". It is far too easy to hide discriminatory practices when subjective... Action...
2 Pages(500 words)Essay

Human Resource management in the Hotel Industry

...Human Resource Management in the Hotel Industry Human Resource Management in the Hotel Industry As the baby boomer generation begins to retire from the labor market, it is becoming increasingly hard for companies to retain employees. Baby boomers turnover ratio is becoming an Achilles heel in today’s corporate environment. The culture of employment is drastically changing as well. In recent years employees tend to change jobs every few years, rather than have a chronological growth with one company throughout their employment life, as was once the case in the baby boomer generation. To add to that, employees are looking for companies that...
1 Pages(250 words)Research Paper

Human resource

...Human resource If I were a member of the National Labor Relations Board, I would not set aside the elections as requested by the union. This is because a review of the applicable legislation and the cited reason by the union does not support the union’s argument. My decision would be based on three concepts, applicability of the doctrine of threat of reprisal, a supervisor’s position with respect to an organization’s management structure and rights of management to engage in employees’ union elections. The Taft-Hartley act provides for employees’ freedom and right to determine their representation and a particular union that they wish to represent them in a given period. The act further prevents employers...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Hotel Human Resource for FREE!

Contact Us