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This report has selected Mercure London Bridge Hotel to find the trend of its customers, their perceptions and views of the hotel services (Prospects, 2013). The objective here is to apply statistical methods to assess the position of the Mercure London Bridge Hotel in terms of delivering good quality services to its customers. The paper will use descriptive statistics, cross tabulation method and t-test to present comprehensive findings and discussion.
The study has adapted the quantitative research method, which implies the statistical approach of analysis and assessment. Using a primary source of data collection that is by conducting a sirvey of customers of Mercure London Bridge Hotel, this study is based on a primary research design. The approach adapted is deductive and therefore, follows a pattern of conclusiveness and close understanding (Noorossana et al., 2012).
The sampling technique applied in the study is a random sampling, which brought to a sample of 100 visitors of the Mercure London Bridge Hotel from the population of total number of guests staying at the hotel (Abbott & McKinney, 2013).
The questionnaire for the study is comprised of 20 questions in which 9 questions are based on demographics of the participants and 11 questions are in regard of the hotel service quality. Each question is from a different segment of assessment including reservation, room, staff, food and web service quality respectively. The questionnaire covers participants’ point of opinion with respect to their age, gender, and income differences.
The primary data was collected at Mercure London Bridge Hotel, where guests were quested to participate in the survey at their own will. This primary data is utilized to bring out findings and discussions from the study.
To conduct this quantitative study, the approach of statistical analysis is adopted. Descriptive statistics, cross tabulation, and T-Tests are tools applied in the study. For comparative analysis, cross
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This technology is expected to become a measure of standard in mobile commerce industry. This paper tends to give a clear analysis of the drawbacks and pros of the adoption of near field communication and other contactless technologies in financial institutions in United Kingdom.
This study aims investigating the perceptions of tourists on the industry and their destinations. There are two main approaches to research; qualitative and quantitative. This research uses a quantitative research. A quantitative research refers to investigation on the basis of numerical data through mathematical, statistical, and computational methods (Miller & Acton, 2009).
The sum of the actual loan (capital) is paid in a lump sum at the end of the mortgage period and is normally accumulated by a regular saving arrangement. The monthly cost of this mortgage comes out to be the monthly interest plus the amount to be accumulated.
According to the available data, the best articles the magazine could feature include real estate, balanced gender issues, and youth related issues. The responses presented in excel as ‘Yes’ and ‘No’ were coded during the analysis phase to
Questionnaire is one of the many methods and instruments of data collection commonly used in research studies. Different questionnaires are designed relative to the objective of the study. In this study, the main aim is to obtain the opinion of tourists on
at group, to identify the pricing characteristics of the hotel rooms according to locality, star ratings, and amenities, review score from customers and value added services like swimming pool or Wi-Fi connectivity (Maliene, 2011). This analysis will help to rent of the rooms of
How does aircraft noise affects your health and wellbeing? In your opinion, how do you rate the overall annoyance from the aircraft noise?
8. Instrument(s) analysis: The study will rely on the Osgood’s sematic differential to
The projected fee for the seminar is $600 per student. The cost for the conference room, instructor compensation, lab assistants, and promotion is $9600. Micromedia rents computers for its seminars at a cost of $60 per computer per day.
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