Personal Case Study Reflection - Assignment Example

The other team members I lead are J.J (John), Su and Wang. Leadership and Communication (interpersonal communication) Proper communication is a very crucial skill in leadership. Communication is the core element of leadership since the leader is set in a position of dealing with human beings who naturally differ in behavior and emotional stability (Goldhaber, 1993). Different people communicate differently and to set a healthy interpersonal communication among them, the leader has to be knowledgeable of their distinct nature and handle them with relevant and appropriate skills to ensure that work continues in an atmosphere conducive for interpersonal relations (Agarwal, 2010).

The leader must develop appropriate communication skills when dealing with his or her subjects. This promotes high productivity among the subject and even sets the working environment full of peace and tranquility (Goldhaber, 1993). In my groups first meeting, everyone maintained the state of tranquility since we were ball strangers and everybody was mindful about the exposure of their true personalities; but, in the second meeting, hell broke loose. Lack of communication; especially between Su and J.

J, who seemed to be different in everything from the content of their ideas to the nature of their personalities. It appeared that at times they were both right but had different ways of how they presented their ideas and this led to further confusion. Effective communication involves should be maintained both between the management and the subjects and between the subjects themselves for proper interpersonal communication (Harvard business review on effective communication, 1999). As I reflect on what I had to go through to get the group working, I realized that the first and the most important element of leadership that the leader must struggle to have is the right communication skills for his or her subjects: the communication skills that will promote peace among the members.

Motivational leadership and Goal setting I had to set the goals and ensure all the team members adhered to the conditions set to meet these goals. However, the team members needed motivation in order to execute the processes set to meet these goals. Wang’s personality and attitude was not good enough to get the team effective and efficient. On the other side, Su was effective and hardworking, but too had her limitations when it came to communication strategies. She was the emotional type who would rather please her emotions at the opportunity cost of her function. J.J or John was the worst in the group.

He was non co-operative and controversial. He paralyzed the group’s progress with this negative attitude. All these had to be solved so fast before the time limitation. Because of the differences between Su and John, Wang’s non-contributory nature was making the group’s situation worse; and this is why I had to think fast and provide the necessary motivation she required. If only she could emerge effective at the face of Su and Johns differences, they would realize the need for important contribution other than conflict and this really took the group extra miles.

She effectively contributed on one occasion and surprised everyone with the great ideas she came out with – attributed to the motivation and the boost of self-confidence she attained when we had a private talk. Su and John started to resolve their conflicts and in the last meeting, they were all helpful as the group met for the final revision of the