XYZ Student No. 12345 TOURISM MANAGEMENT ISSUES IN RELATION TO INTERNATIONAL TRAVEL AND TOURISM Professor: XYZ University of XYZ Department of XYZ 18 December, 2011 Table of Contents Contents Page No 1. Executive Summary 03 2. Introduction 03 3…
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Sustainability Management in Tourism 08 5.1 Depletion of Natural Resources 09 5.2 Emission of Greenhouse Gases 09 5.3 Damaging Ecosystem 09 5.4 How to Develop Sustainability? 10 6. Human Resource Management in TUI 11 6.1 Training 12 6.2 Staffing 14 7. Conclusion 15 Bibliography 17 1. Executive Summary Tourism is probably one of the fastest growing industries with an operational network over the entire globe. Many parts of the world have observed positive effects from tourism because it contains an idea of incessant development and modernism. The industry observed almost over 940 million tourists across the world during 2010 with 4.7% increasing financial receipt, ending by US$919 billion (World Tourism Organization, 2011). Depending upon specific area and region, the international travel and tourism industry has substantial effects on cultural and social aspects of a society. By nature, the industry deals with numbers of management issues and in modern scenario the role of these management issues are increasing day by day. In several perspectives, the industry has also close association with global hospitality industry. This report primarily deals with those key management issues which are frequently related to this industry and tourists. On the basis of data collected through various online and offline resources, the report not only highlights the key management issues but it also describes the sustainable tourism and the recommendations to improve it. The last part of the report is regarding HRM policies of TUI in the perspective of global hospitality. 2. Introduction Since by nature, international travel and tourism industry has a vast horizon of operations, therefore behavior of industry also changes with certain changes in any of its associated field. International travel and tourism involves several key management issues and a close coordination between these management issues is the key to success for the companies. The key management issues include product and service management, lodging, food and beverages control, communication, guest accounting, energy management, safety and security management, and tourism sustainability management. Besides these, industry also observes conventional management issues like human resource, financial, political, and marketing management issues. 3. Objectives The main objectives of the report are to highlight the areas where international travel and tourism industry faces management issues and challenges along with the role of gastronomic tourism in context of global hospitality industry. Sustainability tourism is one of the hot issues of tourism management. The study has the objective to have an overview of it and provide recommendations for its improvement. 4. Discussions and Analysis 4.1 Product Distribution Management Product distribution is the most important aspect in the field of international travel and tourism. Its horizon is very much broad as in terms of product and services, it includes the marketing, advertising, sales, and reservations etc. in modern scenario; information technology has revolutionized the product distribution of tourism. Leading tourism companies like TUI, Hilton International etc offer online reservations system to the tourists. Online websites, broachers, and yellow pages are used for the advertising of the product or services. The scope of travel and tourism is very vast because numbers of other activities like pick and drop from air ports; ATM facility, internet, gymnasium and entertaining are the services which are
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Relevance to this form of Special Interest Tourism: The site provides a framework of international standards with regard to tourism and also illustrates the policies adopted by the government of Australia in order to facilitate the development of tourism industry.
According to the paper tourism development seeks to improve operations within the tourism industry which translates into multiple benefits for the host community in terms of improving labour force skills development, job creation and regional economic wealth. Depending on the host country characteristics that appeal to diverse travellers, development seeks to respect the socio-cultural identity of host communities.
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The small tourism enterprises happen to be among the major stakeholders in heritage tourism. There are several management issues that range from decision-making, knowledge management and transfer that affect their participation in heritage tourism. The survival of such enterprises highly depends on the awareness of their potential clients.
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