StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Human Resources Strategy in Multi Unit Service Organisations - Assignment Example

Comments (1) Cite this document
Summary
The report gains an understanding of the role of multi-unit manager in one of the biggest hospitality chains named Westin Grand Hotel. The report is to recognise the importance of multi-unit managers in service organisations and understand their job roles and significance. …
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.1% of users find it useful
Human Resources Strategy in Multi Unit Service Organisations
Read TextPreview

Extract of sample "Human Resources Strategy in Multi Unit Service Organisations"

Download file to see previous pages According to the research findings the hospitality industry mostly comprised of small and medium organisations, often administered by the owners. It provided series of suitable services and attractions within local range. However, with respect to global perspective, the appreciation of customers and corporate effectiveness of hospitality industry started to transform during 1950s with the growth of large scale groups or hospitality chains. These hospitality chains are devoted to the long-standing business plan to global expansion, demonstrated by the numerous brands. These expansions have predictable outcomes for the organisational structure as the hospitality businesses are becoming increasingly large, multi-site corporations, regulating business operations and manipulating the supply chain from central production to arranged service distribution systems. This structural transformation resulted in a rising hierarchy of management in order to control complex network, including the selection of multi-unit managers. In present times, the hospitality sector is ruled by global brands and chains. The succeeding development of managerial structures and arrangements has been characterised by a prerequisite of ‘middle management layers’ with respect to multi-unit managers. Such managers create the level of direction instantly upon division managers and are vital interface between the divisions and the strategic hierarchy of the administration. (D'Annunzio-Green & et. al., 2004). Purpose of the Study The report is intended to gain an understanding of the role of multi-unit manager in one of the biggest hospitality chains named Westin Grand Hotel. The investigation is focused on obtaining information from the employees including role of multi-unit managers, selection, training, remuneration, business and other conversion matters in Westin Grand Hotel of Munich. It also identifies the human resource strategies designed by Westin Grand Hotel for business operations. The purpose of this report is to recognise the importance of multi-unit managers in service organisations and understand their job roles and significance. Human Resource Strategy in Hospitality Organisations Traditionally, human resource was more suitably named as “personnel”. In this role, professionals are liable for recruiting, employing, compensating, program planning, negotiating, and managing collective bargaining settlements, strategy development, workers record keeping and serving as a channel for employee opinions and concerns. Role of human resource experts are expanded to include communications, training, safety, employee relations and recognition and reward programs (Rutherford & O’Fallon, 2007). Human resource strategy in hospitality organisation is directorial in nature. A nationwide tendency in human resource is to shift from directorial role to the combination of human resource in strategic planning. This drive was supported by growth of human capital or human asset in a company. Human assets can be described as talent, judgement and cleverness of organisation’s employees. In large hotel chains, human assets are regarded as one of the three constituents of organisations which include intellectual assets, customers and operational assets. The measurement of human resource strategy as competence can be identified as improvement in systems, intellectuality, dexterity, performance, assertiveness and enthusiasm (Boella & Goss-Turner, 2005). According to a ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Human Resources Strategy in Multi Unit Service Organisations Assignment”, n.d.)
Retrieved from https://studentshare.org/tourism/1395967-human-resources-strategy-in-multi-unit-service
(Human Resources Strategy in Multi Unit Service Organisations Assignment)
https://studentshare.org/tourism/1395967-human-resources-strategy-in-multi-unit-service.
“Human Resources Strategy in Multi Unit Service Organisations Assignment”, n.d. https://studentshare.org/tourism/1395967-human-resources-strategy-in-multi-unit-service.
  • Cited: 0 times
Comments (1)
Click to create a comment or rate a document
pa
parisiandallas added comment 2 years ago
Student rated this paper as
This paper saved me today. I liked the structure. It was very useful for my tourism course.

CHECK THESE SAMPLES OF Human Resources Strategy in Multi Unit Service Organisations

The Universality in International Human Rights

The continuous changes in the international area have created the necessity for a flexible legal framework that could achieve the above target. However, in order for such a task to be successful, there must be a specific theoretical ‘vehicle’ that could present with accuracy both the existing situation, the problems under examination and the desired result. Towards that direction, the creation of the ‘international human rights’ sector gave to the nations the chance to organize their internal legal rules and their behaviour in the global area in the basis of a specific set of principles recognized by the international community as binding and directly applied in the interior of the participated countries. I...
10 Pages(2500 words)Assignment

The Marketing Communications Strategy & Mix: Sports Company

Despite the challenges that Adidas met in the 90s from fierce competitor Nike, the company hit the rebound by the end of that decade and has reclaimed its position as one of the leading sports companies nationwide. Considering that the company almost went bankrupt at its lowest point, it managed to rise and compete once again in the market.
With Adidas’ position in the sports apparel industry, this research aims to find out and evaluate the various marketing communications strategies that Adidas has implemented over the years. Further, this research aims to be able to identify which strategy is proven to be most effective, and which did not bring the desired results.

Football is undoubtedly the most popular s...
9 Pages(2250 words)Case Study

The Evolution of Human Resource Management

The employee was sent to HR for a final briefing where he mentioned that he had been requesting a change in the shift for the last few weeks he has to attend to his ailing father. His superior continuously ignored the request. The employee was skill and aptitude tested and reassigned to a different project.
This is a small incident where an HR professional can play a vital role. An organization is also constantly looking for such solutions from its Human Resource Department. It is this expertise and skill, which a budding professional from any institute should be equipped.
Such valuable certification programs initiated by the Human Resource Department surely help build a successful organization. The Human resource depart...
6 Pages(1500 words)Term Paper

The Growth of the Service Industry

The expansion of the service sector has unquestionably generated economic prosperity, but it has eminently contributed to social injustice and inequality. Consequently, I believe that while the growth of the service industry has great economic intuition, it is eventually socially detrimental and distancing society from achieving paradigms of social equilibrium.
Service, by definition, is the exchange of a commodity that has no tangible form; whereas industry is described as the people or organizations engaged in a particular type of enterprise. The service industry is then simply defined as an aggregation of commercial entities that provide services rather than physical objects. The non-material nature of services can be dist...
9 Pages(2250 words)Case Study

The Humane Elements of Human Euthanasia

 Credibility material: As I watched my grandmother deteriorate into her senility, slowly forgetting everyone she knew as well as the logical explanation for the tremendous pain she suffered as a result of her cancer, it became increasingly important to me to find some way of reducing her pain and suffering. The only available answer, euthanasia, was not available legally, so my grandmother was forced to die a terrible death in confused terror among strangers. She had been a strong, vibrant, intelligent woman who took tremendous pride in her family, yet we were left with this image of a terrified child lost in pain and confusion.
Thesis sentence: In exposing the various facts regarding human euthanasia and the debate surr...
7 Pages(1750 words)Speech or Presentation

National Health Service Human Resource Planning

There are about 1500 primary care dentists who are working on a salaried basis with the NHS, in most cases employed by primary care trusts. This group of individuals was a part of the local government earlier but in 1974, they were transferred into the NHS. (Personnel Today, 2007). Starting from the year 1997 onwards, the U.K. Department for Education and Employment had allowed for additional funding of $7.2 million to ensure that medical schools are able to pay clinical academia staff the awards that have been recommended for doctors and dentists in the NHS, by the Doctors and Dentists Review Body (Beecham, 1996). This move was initiated to introduce pay parity because university employers found it difficult to pay the 3.8% incre...
14 Pages(3500 words)Term Paper

Company Strategy to the Public Sector

The definition of corporate strategies emphasizes the need for the organization to satisfy the needs of all the stakeholders if the organization is to achieve its overall objective of maximizing shareholder value. Stakeholders include employees, customers and the communities in which the organization operates. Employees, customers, and communities, therefore, have a significant impact on the success of the organization and thus on the corporate strategy of the organization. In formulating corporate strategy, organizations need to identify and priorities strategic issues, which involve scanning, selecting, interpreting and validating information. (Schneider, 1989).
The aim of this paper is to explain the strategy of an organiz...
7 Pages(1750 words)Assignment

The British Constitution vs The Human Rights Act 1998

This research essay analyses the above statement and arrives at a conclusion.
Integration of the provisions of ECHR into U.K’s domestic law by way of HRA 1998 can be regarded as revolutionary as it facilitates the majority of the ECHR rights provisions directly applicable in the U.K. Before that integration, a U.K Court has to presume that when there is a clash between U.K’s domestic law and ECHR rights provision, the ECHR rights provision will always prevail. This principle has been laid down in R v Secretary of Home Dept ex parte Brind1 and R v Secretary of Home Dept ex parte Thakrar. 2
Courts have now the power to declare any statue which they find incompatible with ECHR provisions and order for fine-tunin...
9 Pages(2250 words)Case Study

Project Planning Human Capital

Project planning involves a lot of factors and areas that we need to address for the effective management and handling of the project. The aim of this report is to provide a deep insight into some of the main areas that we need to address for the project of Adams's family farmhouse renovation. These issues are project team communication, project risk management, and deadline handling. Effective communication in a project provides a huge advantage regarding the better working and handling of the project. I have selected a very significant project regarding the preservation of the old and historical places. Here we require effective communication to provide better interaction among the designer, developers, and history preservation...
8 Pages(2000 words)Coursework

Organisations in the Engineering and Technology Environment: Singapore Airlines

In those days, just three flights per week, to Kuala Lumpur, Ipoh, and Penang, were all that the people in Singapore were privileged to. There were very fast developments in the situation in a span of two decades. During this period, Singapore’s Kallang Airport gained international exposure and started making huge additions to its fleet. Soon after the birth of the Federation of Malaysia on February 1963, the Malayan Airlines came to be known as the Malaysian Airlines, and in 1966, it was renamed the Malaysian-Singapore Airlines. But, in 1972, fifteen years from the day it was founded, Singapore Airlines split up with Malaysian Airlines and acquired a separate identity.
This split, however, helped the airlines to take i...
10 Pages(2500 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Human Resources Strategy in Multi Unit Service Organisations for FREE!

Contact Us