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I was able to demonstrate this aspect of PCF domain with the service users that I worked with during my placement. However, I will utilise two of my cases to show that how I have been able to achieve this domain.
KT is a 45 year old British woman. She had two children and was separated from her ex-husband who was registered as a sex-offender four years ago. KT had always been in fear due to the traumatic experience she had borne from her ex-husband. As a result, she lacked confidence, and was always paranoid and suspicious of the people she came in contact with. As a student social worker, I have a good understanding of how important communication is in building a positive relationship with the service users. I was able to build a trustful relationship through active listening, in order to enhance effective communication, and counselling skills, for better understanding of KT’s situation and how to intervene appropriately. Having awareness of power difference, I was able to practice in an anti-oppressive manner by applying the person-centred approach developed by Carl Rogers (Trevithick 2012). This enabled me to recognise KT as a person so that she could narrate her own story. During one of the sessions, I actively listened to KT who felt insecure at the initial stage but eventually opened up to issues that she had not mentioned previously, which were important for my intervention. Confidentiality is highlighted by the code of ethics for students to respect the autonomy of service users provided that it does not conflict with their safety or with the rights of others (Banks 2012). During the session, I respected KT, used simple language that she understood and treated her as a worthy person irrespective of her circumstances.
SG is a 50 year old Irish woman. She had two daughters who are presently married. SG lives in a self-contained apartment within
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