Project Management for Infosys - Essay Example

Project Plan Project Name: Project Management for Infosys Table of Contents 1. Executive Summary The project looks to present the manner in which Infosys looks towards successfully executing its plans and policies so that the project is controlled, which looks towards ensuring proper communication among the stakeholders and approving it based on the guidelines. The information is similar and will change with time as more and projects are worked upon and timely changes made to those. The project was executed by Infosys based on assumptions which looked to ensure proper facilities and management of the project. Changes in this assumption are likely to impact the manner in which the work is presented and helps to evaluate the different factors which have a role in project planning. Infosys thereby has ensured that looking at the assumptions a strategy has been developed where they look to ensure proper work plan. This has resulted in designing the work break down structure which will help to clearly state the authority and responsibility relationship and help to ensure that the responsibilities of each employee is carried out. This further ensures that a time span has been developed which looks to work on the design structure matrix. Overall, the manner in which the project has been designed looks to achieve efficiency and increase customer confidence so Infosys is able to carry out the business efficiently. 2. Introduction Organizations while looking to implement a project has to look into different factors and areas so that the project can be implemented successfully and the organization due to it is able to ensure a strategy which makes the project to be completed on time. Infosys which works in the IT sector has to engulf in similar projects daily and need to devise a strategy which will help them to combat it. His report thereby looks to present the project plan for Infosys by looking into different factors like meetings, work breakdown structure, work team and roles, design matrix and customer satisfactions levels so that the project is executed successfully and organizations based on it is able to achieve the objectives they are looking at. 3. Project Work Plans 3.1. Content of Project Plan The project implemented by Infosys looks towards achieving higher customer satisfaction and is guided by the following motives. Infosys has looked towards implementing those in their planning process and develop a mechanism accordingly so that the business is able to implement the project successfully and ensure maximum customer support and satisfaction. Infosys while designing the project has looked to ensure that it matches with the vision, mission and goals of the organizations so that the staff and the management are able to visualize the vision though the use of information technology (Eitington, 2007). The project will help Infosys to ensure better customer satisfaction which will translate into better business opportunities. Infosys through the project management frameworks looks to improve their manner on working through tools, project management skills, thinking, culture, politics, and communication. Infosys has ensured that the management and staff ensure that they abide with the responsibility and authority that has been provided in the “Project Management planning document: Infosys” so that the deviations are minimized. Having a timeline which ensures that the project can be successfully implemented. To ensure effective development a time frame regarding the same has been developed and areas worked upon so that competency improves and the seven areas as stated above which Infosys is looking to achieve is done is a better and coordinated manner (Tourish & Hargie, 2004). Infosys has also looked to ensure that the budgets and key components which have a role in the success of the project plan being implemented so that the project is accomplished in the stated budget. Ensure effective communication at all levels within the management and the employees of Infosys so that customers’ satisfaction can be enhanced and tool developed to gauge the success of the project plan. The framework deliverables has been designed in a such a manner that it ensures flexibility at the same times fixes authority and ensures communication both in the meetings and elsewhere The deliverables which Infosys will achieve through this project will support different groups, customers and employees to improve the working. Thus the project planning mechanism has been devised to achieve a strategy which will help to provide an opportunity to improve customer services and ensure better project implementation 3.2 Work Breakdown Structure The work breakdown structure identifies the project’s tasks to provide a framework for organizing and managing the work of the project. The above work breakdown structure highlights the different areas that Infosys is looking to aim at so that it is able to improve the manner in which the project will be executed and will provide the complete table and guide which will help them to execute the project successfully (Hynes, 2004). 3.3 Staffing Plan Staffing plan has been designed by Infosys in such a manner that it helps to understand the staff requirements at the same time design a strategy which will help in empowerment and at the same time ensure that the meetings are designed which makes the employees understand the area they need to work on (Cragan, Wright & Kasch, 2008). Work Teams The following presents a complete detail of the work team that will be required in the various roles so that Infosys is able to move in a trajectory towards their goals. The work team provides the details relating to the role that has to be played, the responsibilities that have to be fulfilled, the skill required along with the minimum number of employees required and the estimated time that will be required for the completion of the project. This will help to provide the required guidance and help to ensure proper execution of roles. Role Responsibility Skills Required Number of Staff Required Time Frame Project Team Project Manager Leader and report the status if progress Project Management 1 8 months Core Team Ensure proper quality and deviverables are mde on time Project Management 4 5 months Content Developer Develop a framework content for the project Research and web skills 1 6 months Web Designer Design the web for performance management tools Web designing 1 6 months Web Developer Developing the web based tool for performance evaluation Web development 1 3 months Review Team Ensure proper delivery and increased use of new techniques Experience in the field of project management 20 3 months 3.4 Staff Empowerment Chart The following chart helps to establish the time frame required in days for the employees which will help them to ensure that the work is accomplished as per the requirements thereby ensuring the required empowerment which helps them to fufil their roles (Ledlow & Coppola, 2010). in Days Role Number of Staff Required Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Total Project Manager 1 16.00 16.00 16.00 16.00 16.00 16.00  96.00 Core Team 4 5.50 5.50 5.50 5.50  22.00 Content Developer 1 15.50 15.50 15.50 15.50  62.00 Web Designer 1 4.50 2.50 1.50  9.50 Web Developer 1 7.00 5.00  12.00 Review Team 20 10.00 10.00  20.00 Total  16.00 16.00  37.00  41.50  56.50  53.50  220.50 Training Required The project executed by Infosys requires specialist that are able to work on the different directions which makes it imperative to have the following training requirements so that customer satisfaction can be enhanced (Engleberg & Wynn, 2002). Role Training Need Timeframe Cost Suggested Vendor/Method Content Developer – Web writing 3 months $8000 Informating mapping 3.5 Meetings Required Infosys while looking to implement the project plan has designed the system of staffing and communication is such a manner that meetings are held regularly at short interval of time. It has been ensured that meetings are held weekly and if the need arises special meetings can be arranged at a short notice (Adler, Rosenfield & Towne, 2006). This has been done on the backdrop that having a strategy which looks to ensure proper communication will help to satisfy customers and ensures proper execution of the project plan. 3.6 DESIGN STRUCTURE MATRIX The design structure matrix for the project which Infosys looks to use helps to present the following authority relationship matrix which will help in the fulfillment of the responsibilities (Wood, 2009). 3.7 Project Schedule The Gantt chart for Infosys has been highlighted which shows the time frame to complete the project on time. Gantt chart The Gantt chart has been demonstrated by a horizontal bar in different colors which shows the different months during which the different personnel has to work. Project Management Improvement Project – Phase 1   Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 1 Initiate Project             1.1 Develop Project Charter               2 Plan the Project             2.1 Develop Work Plan               2.2 Develop Project Control Plan               2.3 Finalize Project Plan and Gain Approvals             3 Execute and Control             3.1 Design Framework               3.2 Build the Framework               3.3 Test the Framework               3.4 Implement Framework               4 Close the Project                 3.8 Customer’s Acceptance Infosys while looking to execute the plans have to ensure that the performance is evaluated on a regular basis so that customer’s acceptance to the project and the manner the task has been executed can be understood. This will help to draw a strategy which can be changed to enhance customer satisfaction and will help to ensure a mechanism which ensures maximum acceptability and opportunity of growth for the business. This will thereby transform into better opportunities for the business and will help to execute the plans as per the requirements. To ensure better customer acceptability it is important that Infosys looks towards developing a strategy where the satisfaction level of employees is measured against various parameters so that the efficiency of the project can be gauged. This will help Infosys to ensure that the clients are able to understand the strategy better and will help the management to take decisions governing the manner in which customer’s acceptance towards the new project can be decided (Sanford, Hunt & Bracey, 2006). 4. Conclusion Infosys has been able to identify a mechanism through which they look to ensure that the project they are implementing provides the required return which the business is looking at. The strategy of project implementation has looked towards identifying various strategies which will help to evaluate the different factors and based on it devise a strategy which flexible at the same looks into different factors of growth. Infosys has also looked to design the program in such a way that it looks to achieve efficiency at the same time have a strategy where they are flexible and looks to achieve the efficiency and customer satisfaction that the company is aiming at. Infosys has also ensured that they look to have a time span and have allocated the budget accordingly so that they are able to ensure proper project management techniques. This has also looked to ensure that customers’ acceptance towards the project increases which will help to make strategies and develop new products matching their requirements. It will also facilitate the minor changes and ensure that the workforce is able to work in a coordinated manner towards better delivery and customer satisfaction. 5. Recommendations Infosys should look towards using the project management system in such a manner that it helps to increase customer satisfaction. At the same time the time frame and the work break down structure should be aimed at as it will ensure authority responsibility relationship and will help the company to execute the goals properly. Also, looking towards a strategy where they are flexible and have a design structure matrix will ensure that Infosys is able to work on a pattern where they are able to gain efficiency and ensure maximum customer satisfaction which will help the organization in increasing business. 6. References Adler, R. B., Rosenfield, L. B. & Towne, N. K. (2006). Interplay: The process of interpersonal communication. Harcourt: Harcourt Brace College Publishers. Cragan, J. F., Wright, D. W. & Kasch, C. R. (2008). Communication in small groups: Theory, process, and skills. New York, NY: Cengage Learning. Eitington, J. E. (2007). The winning manager: Leadership skills for greater innovation, quality, and employee commitment. Boston, MA: Gulf Professional Publishing. Engleberg, I. N. & Wynn, D. J. (2002). Working in groups: Communication principles and strategies. Sudbury, MA: Houghton Mifflin. Hynes, G. E. (2004). Managerial communication: Strategies and applications. New York, NY: McGraw-Hill. Ledlow, G. R. & Coppola, M. N. (2010). Professional leadership: Theory, skills, and applications. Philadelphia, PA: Jones & Bartlett Learning. Sanford, A. C., Hunt, G. T. & Bracey, H. J. (2006). Communication behavior in organizations. Michigan: Merill. Tourish, D. & Hargie, O. (2004). Key issues in organizational communication. New York, NY: Routledge. Wood, J. T. (2009). Interpersonal communication: Everyday encounters. New York, NY: Cengage Learning. Read More