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Conflict Analysis - the role of the mediator - Essay Example

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Conflict Analysis- The Role of the Mediator A mediation plan is like a game that the mediator designs for other parties involved in the conflict, asserts Young (1991, p.73). The role of the mediator is to settle down the dispute between two parties by bringing them at a communicative level with one another (Cahn & Abigail, 2007) so that they can do negotiations and come up with a solution that is acceptable to all the parties involved…
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Conflict Analysis - the role of the mediator

Download file to see previous pages... Although they are expected to be biased, yet they are usually fair and want to keep in touch with the parties even after resolution. Authoritative mediators are those who are in position to enforce agreements. They can be managers, supervisors or other officials. Independent mediators are mostly preferred because they are neutral since they do not have relations with the parties nor they are in authority. However, whatever the kind, all mediators use either general tactics or contingent tactics for conflict analysis and resolution. General tactics are used to collect general data about the conflict by getting into the conflict, analyzing it, listening to the parties’ perspectives, designing mediation plan, understanding interests, motivating parties to communicate, and drafting agreements. Here, data regarding the causes of the conflict and possible solutions is collected. ...Download file to see next pagesRead More
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