Discussion Board Post Response - Essay Example

Discussion Board Post Response Discussion board post response Response to Kelsikneff I agree that numbers and spreadsheets are not always the best tools to demonstrate performance and outcomes of healthcare processes. It is true that process maps are equally important. According to Ford, Wise, and Wisdom (2010), process mapping is employed in a bid to comprehend and advance courses of action, periods of time activities are scheduled to occur, and distribution of available resources. In this viewpoint, I agree with your discussion that a process map can effectively be used to depict the flow of patients within the clinic in cases where the patients are in need of multiple tests.

Conversely, I concur that a process map shows how each of the processes affect each other. In other words, it shows different outcomes that could result from a specific process. For instance, after initial examination, a patient can either proceed to the discharge room or can proceed to the laboratory for tests. Response to RheaAnn Hazen Your elucidation that process mapping is the use of diagramming to understand the process currently used and display what is expected of each individual involved (Cookson et-al, 2011) is spot on.

I concur that through process mapping, workable standards can be identified and adopted and also courses of action implemented to help improve on non-workable standards in order to arrive at better outcomes. However, I feel that you could have used an example of a problem necessitating improvement in healthcare in your process map. In my process map for instance, I have used an example showing how patients move across the clinic from the time of checking in to the time of discharge. In such an example, areas that need improvement can clearly be noted.

ReferencesCookson, D., Read, C., Mukherjee, P., & Cooke, M. (2011). Improving the quality of emergency department care by removing waste using Lean Value Stream mapping. International Journal of Clinical Leadership, 17(1), 25–30.Ford, J. H., Wise, M., & Wisdom, J. P. (2010). A peek inside the box: How information flows through substance abuse treatment agencies. Journal of Technology in Human Services, 28(3), 121–143.