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Process Improvement and Change Process:Disparities,Culture, and Language - Essay Example

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Process Improvement and Change Process: Disparities, Culture, and Language Institution’s name Introduction Contemporary cultural and language diversity has compelled global health sector to institute mechanisms that can sufficiently address cultural and linguistic diversity in their undertakings…
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Download file to see previous pages These challenges are however accelerated by the presence of staffs from diverse cultural and linguistic backgrounds. To comprehensively address patient safety and diversity in healthcare, the global health sector ought to address four principal areas that include: collection and utilization of patients’ demographic data, leadership transformation, language service provision, and advancement of the process of acquiring the informed consent. Regulatory-enhancement or Change Needs Due to the emerging language complications in global healthcare institutions, healthcare management need to come up with a system that will provide language services development in all hospitals. Health care delivery centers should as well have effective mechanisms for identifying the linguistic needs of its patients. The understanding of the linguistic needs of patients will necessitate the adoption of proactive policies that will respect the provision of language services (Martinez, Cummings & Davison, 2004). Patients’ linguistic needs ought to be considered in the informed consent process. Appropriate policies for addressing patients’ linguistic needs will help in countering disparities experienced in the health sector. There is also need to improve the method used in collection and utilization of the patients’ demographic data. The orderly, consistent, and precise collection of patients’ data on patients’ language, ethnicity, and race can play a critical role in reducing health disparities. Benchmarking-enhancement Benchmarking prior to the commencement of the change improvement process is extremely important. Benchmarking gives the policy makers and implementers an insight on the necessity for effective development changes. It is during the benchmarking process that the policy makers identify the most effective actions for facilitating the required changes. Benchmarking will necessitate correct approximation on the resources required in the execution of the intended developmental changes. Improved Efficiency To comply with the modern technological changes, the health sector must advance its efficiency in service delivery, leadership and management of cultural and linguistic diversity. A good number of the facilities and services in the health sector do not flow in a standardized and cohesive way. Additionally, health sector data do not incorporate the patients’ linguistic and cultural information. As such, developing a workable rationale that can equip staffs on the need for linguistic and cultural data and the process of data collection can have significant impact in the improvement of the current situation in health sector. Embracing an effective organizational leadership as well as training general public on the need for utilization of an effective data collection mechanism impact positively on the improvement of the current situations in the health sector. Patients’ Satisfaction The core obligation of any health system is to offer satisfactory health care services to the patients. As a result, health care institutions should work towards ...Download file to see next pagesRead More
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