Communication Skills Used By Mental Health Nurses Date Student Number: Tutor Name: Tutorial Time: Abstract This report aims to address a two-fold objective: (1) to provide an understanding of the skills necessary for therapeutic rapport; and (2) to consider the historical and contemporary influences that have shaped communication skills used in mental health nursing…
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6). In achieving its goal, mental health nursing used variety of theories, research, strategies, and evidence-based practice to reduce suffering and improve the quality of life. Communication skills, particularly therapeutic communication, are one of the strategies frequently used by mental health nurses to build rapport and partnership with clients that are in need of mental health care. According to Pryjmachuk (2011), communication skills refer to sets of interpersonal skills which play a vital role in making a climate conducive for therapy, such as demonstration of trust, rapport and collaboration and promotion of engagement (both client and therapist) in the therapeutic relationship (p. 61). It is through therapeutic relationship that nurses became able to understand clients’ thoughts, feelings and behavior, establish partnership and therapeutic relationship with the client, and deliver appropriate care needed. Through the years, the role of the mental health nurses has evolved and they continuously assume various roles during nurse-client relationship. Three key influences have shaped the need and style of interpersonal communication skills among mental health nurses of United Kingdom. ...
ealth arena and service user movement in mental health which heightened the pressure to workforce, human qualities and specific clinical skills; and development and evolution of mental health nursing as a profession in the post war period as a result of continuous debates on mental health nursing’s purpose (Callara, 2008, p. 154). These forces have shaped the communication skills used by mental health nurses as the recognition of mental health nursing as a profession has made interpersonal therapeutic relationship the focus of research and development and trainings among nurses. Thoughts and Feelings about Therapeutic Communication In mental health settings, therapeutic communication is the primary vehicle that nurses used (Videbeck, 2010, p. 115). I feel that this type of communication is the best tool that a mental health nurse should have and that communication skills that offer therapeutic relationship should be nurtured and enhanced professionally. I also believe that if the client and the mental health nurse have a therapeutic relationship, any interventions geared towards client recovery would be effective. I feel the need for this type of communication in mental health settings; unfortunately, not much emphasis was given to communication skills enrichment and self-awareness – the first step towards improving communication. When mental health nurses are aware of their personal attitudes, beliefs, and values, they could easily gain awareness of the factors that influenced communication, establish rapport with the clients, and build therapeutic relationships. Basavanthappa (2011) has indicated different therapeutic communication techniques that mental health nurses and I often used in a nurse-client relationship, among of which include: use of broad opening
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Subsequently, occupational violence towards the registered nurses has become commonplace. In a survey among hospital-based nurses and community psychiatric nurses, Adams and Whittington (1995, p. 171) found that 29% of the target population experienced verbal aggression over a 10 week period, with 44% of the incidents involved threats and the rest consisted of abuses.
He was screaming, throwing tables over, and trying to hit or bit other people in his ward. The staff came to him, and with great trouble wrestled the boy to the ground, to restrain him. It took six staff people to hold him down. They used restraint because it was the only way that they could stop this boy from acting out.
However, the question remains whether a genuine caring attitude towards others is an innate or acquired human quality (Forster 2001). The Registered Nurses Association of Ontario (2002) defined therapeutic relationship as an interpersonal process between the patient and nurse characterized by a purposeful, goal directed relationship aimed at promoting the welfare and well-being of the patient.
Also modern nursing technological innovations pose challenges for the traditional nursing system as well as for the nurses and health care professionals. Prudent application of the principles of nursing can make a nurse successful in his or her career. One should achieve all of the essential nursing skills and have clear understanding of the philosophical connotations of the principles in order to avoid the inclusive confusions.
Townsend (2005, p. 113) writes that emotional well-being, referring to how one thinks, behaves and how one feels, are all components of mental health. Further, Townsend (2008, p. 17) writes that mental health nursing is a nursing specialty that offers care to people of all ages who are suffering from mental illnesses, distress; among them psychosis, schizophrenia, depression and dementia.
In mental health care, reflection is also a valuable tool because it helps provide the practitioners with insight on their actions and the actions of their colleagues. This paper shall provide a reflection on an incident in the mental health unit where I undertook my placement.
The author has discovered gaps in the knowledge and skills of the nurses in administering injections to mental health nurses. These gaps refer to skills and knowledge in the actual administration of injections, the establishment of rapport with mental health patients, the management of aggressive patients, and the application of sterile techniques.
People across different varied cultures, therefore, may have difficulty understanding the cultural parameters of another. This is specifically true in regard to mental illness. In some cultures, the prevalent beliefs and values view it as a condition for which the ill person must be punished and debarred from the society.
It is all the more true in the area of health care especially in mental health care. Communication is a complex means of interaction between nurses and people and its nature varies according to the different groups they serve (Ellis1995). The study proposes to give an
spite availability of effective treatment and mental health services, there is considerable inequality in terms of access to services even in different parts of the same country, and it has been observed that in contrast to other people who receive support, help, and treatment,
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