In this context, a polite and subtle approach is essential to initiate an important communication or interaction likewise; if someone is busy with some work then a deferential approach should be taken in the action of interruption without any form of disturbance. This type of approach also enables the other person to judge the importance of the interruption and consider the necessity of the communication. The interpersonal skills often become helpful in solving problems in business communication between any company and their clients.
Good interpersonal skills help in reducing the number of conflicts within an organization which results in the increase of productivity. In case of informal situation good interpersonal skills help in making the communication, comfortable and easy. Good interpersonal skills also help a person to control his overwhelming emotions and appropriately respond in complex situations. The interpersonal skills are very essential in case of dealings with clients in any business organization and hence, the post of managers requires positive interpersonal skills to manage the business activities.
The interpersonal skills are not generally inborn in human beings, they are gradually developed owing to the surrounding circumstances and experience with age. Here we shall discuss the effectiveness, strength and weakness of interpersonal skills with respect to the present scenario of work culture. (Heyes) The interpersonal skills of a person are really helpful in the work culture of any organization. The overall effectiveness of interpersonal skills can be elaborated in every form of activity that happens in a business organization.
To start with, good interpersonal skills of an employee help him to maintain a peaceful and healthy atmosphere at work and also help in responding appropriately in difficult situations. Good interpersonal ability helps in
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