Journal Entry - Essay Example

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Negotiation is a painstaking process through which people settle their differences, but in my case, I settled little differences, and won several arguments. I always thought I was on the right,…
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Journal Entry
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Download file to see previous pages As a result, I lost meaningful friendships owing to barriers in communication that developed from the arguments.
Previously, I had no strategy on how to handle a conflict. In the main, it is essential to uphold the principle of fairness, in which one admits a mistake when wrong and argues with a nonbiased mind. My biased arguments previously leaned on my point of view. In addition, as an introvert, I had difficulties maintaining friendships and hence I was not concerned about the outcome of a negotiation process and it effect on interpersonal relationships. However, it is essential to maintain a relationship with others and ensure that friendship continues after a negotiation process. Negotiation seeks to benefit both parties in the argument, and a resolution must favor all those involved in the process.
At the end of the semester, I developed a different approach to negotiations. I have changed my approach to negotiation from an assertive approach in which I seek to satisfy my individual needs, to cooperativeness, which intends to satisfy the interests of others. I learnt the need for a structured approach to negotiation, which has so far proven successful in several cases that I have encountered in the course of the semester. The main aim of negotiation, as I have learnt, is to negotiate towards a Win-Win outcome in which both parties become satisfied. This involves a process of preparation and discussion, in which we discuss all issues and identify the main cause of the conflict. Preparation involves naming the parties involved, including witnesses to the conflict. Third parties/witnesses are invaluable in any negotiation forum because they always present an unbiased view to an argument. In addition, I have learnt the need to have a time-scale for a negotiation process to ensure that all issues are resolved in a timely manner.
I have also gained skills in negotiation in the discussion process. In particular, I have ...Download file to see next pagesRead More
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