Knowledge Management, Social Networks and Innovation - Coursework Example

Knowledge Management Table of Contents Table of Contents 2 Introduction 3 Organisational Learning 3 Knowledge Management 5 Case Study Application 6 Recommendations 7 Conclusion 9 References 11 Introduction Research points out the needs of innovation for organisations to sustain in the present day. These needs of innovations are directly linked with the sustainability of organisations that face a huge amount of competition to maintain their sustainability within the diverse business environment. However, based on the diverse needs of sustainability and maintaining an enormous amount of competitiveness within the organisations in the present era, companies are managing their diverse working environment based on their effective management of knowledge (Akram et. al., 2011). The present day managers are developing their sustainability and competitiveness to meet with the diverse needs of the consumers based on effective management of their knowledge within the organisation. With continuous management of knowledge, organisations are currently developing their status within the business domain (McAdam, 2000). Knowledge Management (KM) has emerged to be a useful tool for developing the overall structure of organisations, further enhancing the ability of organisations to perform. Identifiably maintaining an effective institutional performance and enhancing the same have only were possible with the proper management of knowledge and through nurturing a culture of ongoing learning (Gloet & Samson, 2012). In this regard, the paper elaborates on the different needs of organisations to maintain their leadership with the effective management of knowledge. The paper also proposes to analyse the implication of organisational learning and knowledge management for developing various needs of the dynamic business environment. Organisational Learning Organisational Learning (OL) is a process prominent within the present day organisations and is even noted to be affecting the operations that are undertaken by the same. The process follows a trend of creating as well as transferring knowledge to enhance the ability of organisation to perform. This process of learning is largely acceptable among the masses as it enhances the ability of employees to impart and share knowledge that they have gained over the years based on their experiences and knowledge from operations (Dixon, 1999; Torlak, n.d.). The organisations plans to foster the knowledge that employees have gained over the years based on the diverse situations they have faced through the dynamic business environment. Notably, the development of organisational learning has paved way for action-based learning and ability of the individuals to learn has in turn enhanced significantly. With the integration of opportunities such as on job learning, has emerged to develop individual’s ability to perform and develop the credibility of organisation to sustain (Argote & Miron-Spektor, 2005). To develop the ability of organisations to perform and enhance the individual ability to meet with the dynamic challenges, the managers in the present era are developing employees’ interest to perform in an efficient manner (Wang & Ahmed, 2002; McGill & Beaty, 2001). The routine based approaches that are undertaken within the organisation assist in developing the approaches of the employees to develop their credibility to perform and even helps the same to enhance their capacity of performances at large. Correspondingly, the ongoing learning processes helps in developing the ability of organisation and its employees to enhance the strategic ability of performances and sustain in the changing business environment (Argyris, 1999). Moreover, this process even helps in judging employees and helps organisations to understand their specific needs and develop their skills accordingly. The behavioural processes are identified to be enhancing among employees through the process of continuous maintenance of different learning processes integrated within an organisation to maintain their continuous learning. The innovative practices evident from the on job learning are deemed to be developing the overall experiences of the employees positively to develop their credibility of performance (Prange, 1999). Continuous learning and development of an ongoing process of education that is evident within the domain of OL is noted to be increasing the ability of the employees to brainstorm and develop their level of creative competence. With the development of employees to enhance their individual skills of innovation, their capacity to make effective decision also augments at the same time (John, 2002). This nurturing and development of knowledge is identified to be increasing the ability of management staff to enhance the learning processes within organisations. Moreover, sustainable development of organisations could be ensured based on the enhancement of proactive leadership abilities and development of individual skills of management (Schulz, 2011; Sadler-Smith, 2009). Knowledge Management Organisations in the present day scenario are majorly inclined toward KM to enhance their ability to sustain within the domain of the dynamic environment. Irrespective of the mode of operations and the context of performances, the present day organisations are performing in the dynamic globalised world based on their accumulations of knowledge. With the ever-changing nature of the business environment, the organisations are noted to be developing their competitive edge by fostering continuous learning process within organisations (Awad & Awad, 2007). It is noted that the organisations fails to synthesise the complete knowledge and level of understanding of an employee. Furthermore, different knowledge that employees gain through their daily operations is also noted to be secluded within their approaches (Rasula et. al., 2012; King, 2009). Thus, in the present dynamic environment, organisations are enhancing their performance by sharing knowledge among them through the integrated process of KM. The strategic management of knowledge has enhanced the ability of organisations to synthesis knowledge by ensuring a free flow of information to maintain a continuous growth and development (Andrew et. al., 2001). With a proper synthesis of knowledge, an organisation will be able to nourish continuous growth and maintain a proper context of innovations. This will act as motivation for employees to enhance their ability to perform and develop the credibility to meet with the needs of the dynamic business environment (Lytras et. al., 2008). It is even noted that by effective management of knowledge and maintaining a proper flow of information, organisations in the present era will be able to maintain their competitive domain and enhance the credibility of performance. Through effective management of knowledge, a proper flow of information and experience sharing could be ensured that would enhance the ability of organisations to perform (Hislop, 2013). This will develop scope of innovativeness and increase ability of an organisation to maintain their sustainable performance and flourish in the long run. Furthermore, a continuous synthesis of knowledge will even help in developing the ability of organisations to judge the changing taste and preferences of the consumers and even develop them as per changing consumer behavioural traits (Darroch & McNaughton, 2002). The integrated approach of knowledge management is noted to be developing the organisational ability to maintain their sustainable domain and enhance the ability of individuals to perform. This even helps in developing the potentiality of an organisation and develops their capabilities to maintain a sustainable presence (Tidd & Bessant, 2011; Hlupic et. al., 2002). This process of information sharing enhances the ability of organisation to meet with the diverse needs of the environment and provide organisations with a competitive advantage. The continuous sharing of corporate knowledge even provides a better insight towards different approaches of management to maintain a diversified domain and improve the quality of performances (Jashapara, 2011; Shin et. al., 2001). By continuous investigation of technological and environmental development, an organisation is able to ensure continuous growth as well as enhance their ability to device practical approaches to a particular problem. These developments are going to support the ongoing process of knowledge flow and enhance the ability of organisation to sustain (Darroch & McNaughton, 2002). Case Study Application Organisations in the present business environment are fostering KM and OL to enhance their standard and develop their competitive advantage in the long run. Irrespective of the domain of operations based on the competition and challenges imposed by globalisations, organisations are developing their abilities to sustain through effective maintenance of knowledge (Newell et. al., 2009; Baldini, 2005). With the development of the process of knowledge management, an organisation will be able to develop its competitive advantage and enhance its credibility of performances. Again, with the advancement of technologies and development of a globalised world, organisations providing social networking services are increasing in number and developing its peripherals across the globe (Mao et. al., 2014; Moyle, 2010; Lawson et. al., 2001). The communication service providers are developing its performances and enhancing presence within global domain to maintain a competitive edge. In this respect, a case study application could be developed for BT Group plc to enhance proper understanding of the implication of knowledge processing within organisational domain (Grant, 2012; Qaqaya & Lipimile, 2009). In correspondence to the above, BT Group plc is providing services to its clients located across 170 countries of the world. Hence, continuous synthesis of knowledge and organisational learning is notable to maintain a sustainable development for the organisation across the globe. The development of domestic business is intending to increase the ability of organisations to enhance its global presence within the industry as well as across the globe (BT, 2014a). BT Group plc has been effectively maintaining its consumer services based on effective management of its operations and fostering continuous innovations. The company fosters effective management of its human resources based on efficient management of technologies. By running an integrated program and increasing the involvement more people into the task, the company is effectively developing its process of knowledge sharing as well as effectively managing its organisational learning (BT, 2014a). The strategic developments of volunteering programs are noted to be enhancing the process of on-job learning and efficiently handling the management of various other resources that were present within the operation of the domain of globalised world. By enhancing the level of commitment and engagement of people on the job, employees of the organisation are gaining their individual experiences and enhancing their quality of knowledge at large (BT, 2014b). Management of knowledge within an organisation is noted to be increasing the level of commitment of the employees along with managing different situations and diverse challenges imposed by the external environment on the company. Enhancement of the level of commitment of employees and increasing their level of engagement will certainly enhance the employees on job experiences (BT, 2014c; Qaqaya & Lipimile, 2009). By increasing the interaction amid employees, BT Group plc is fostering knowledge sharing process among them as well as enhancing the level of commitment of the employees within the workplace. This programs and plans are certainly going to increase the quality of knowledge sharing and enhance the ability of organisation to increase their prominence within the global domain (BT, 2014c; Liebowitz, 1999). Recommendations With the change in the approach of maintaining an organisation, there prevails diverse need that is noted to be enhancing the overall system of governance. It is noted that organisations, to maintain the competitive edge, must be developing their organisational leadership based on knowledge maintenance (Choo, 2006). There is a huge need for managing knowledge to ensure the development of the overall needs of competitive advantage and maintaining the diverse demand of the globalised world. Based on the continuous development of technology and enhancing the needs of automation, organisations today are developing their abilities based on effective synthesis of knowledge (IBM, 2011; Conway & Steward, 2009). This has been noted that the management of knowledge is going to increase the amount of competencies among organisations to maintain its level of abilities and enhance ability to perform at large. The integration of various technologies and maintenance of different strategies is deemed to enhance the efficiency of organisation to develop proper Knowledge Management System (KMS) that would support various needs of organisations to maintain a sustainable development (Hislop, 2009). BT Group plc has developed innovative approaches to develop the engagement of employees towards their job role and has successfully integrated an approach of management to maintain a proper flow of information. With more integration of employees within different operational sector, the overall development of employees could be ensured (Hovland, 2003; Sivarajah, n.d.). By continuous nurturing of employees and increasing level of formal interactions among the workers, the organisation will be able to ensure an uninterrupted flow of knowledge. This is going to develop the experience sharing practices and ensure an innovative as well as productive environment that would provide utmost growth and sustainability (Qaqaya & Lipimile, 2009). The organisation could even foster a cloud base system where an employee would be able to share their views and their daily experiences on a continuous basis. This cloud-based system of information sharing could be accessible to every worker including the trainees. The technical development and integration of cloud-based information sharing system would enhance the ability of organisation to share knowledge, which would further hinder seclusion of knowledge sharing within a group (Lawson et. al., 2001). Moreover, it is has also been noted that BT Group plc needs to develop its level of commitment and enhance its ability of performances to sustain in the long run. This could only be done with the development of leadership abilities of the managers and enhancement of their performances. The effective development of leadership abilities among the employees are also prominent to enhance the competencies and approaches of the employees towards effective synthesising of knowledge and nurture efficient KMS (BT, 2014a). Based on continuous change and development, organisation needs to enhance its abilities to monitor the market continuously. This will develop it as efficient to anticipate the changes being incorporated within the system and enhance the ability of the organisation to sustain (Choo, 2006). Additionally, a continuous monitoring of the market will even enhance the ability of the organisation to strength its knowledge base to meet with changing needs of the customers. Correspondingly, by developing a technically sound organisation, BT group will be able to flourish and enhance the base of effective sharing of knowledge among their employees within the workplace (BT, 2014c). Conclusion KM and OL are the heart and soul of an organisation to ensure continuous growth and development. With the changing needs of the society and maintaining effective competitive edge, organisations are planning to develop a process of KMS to ensure a sustainable development. Furthermore, management of knowledge and efficient handling of information sharing within an organisation could effectively maintain the sustainable enhancement and progress of the same. This is even going to develop an organisation’s capacity to meet with the diverse need of the business environment. This is also expecting to develop the ability of organisation and develop its credibility of performances. Furthermore, there is a huge amount of development that can be ensured by effective management of information flow. This will also help an organisation to meet with the need of knowledge management further enhancing their efficiency to perform. It could also be comprehended that based on the changing taste and preferences of the consumers and the diverse threats imposed by the business environment, organisations in the present day are developing their sustainability , by efficiently handling the process of flow of information sharing within the business. With effective handling of the knowledge process, an organisation will be able to ensure constant growth and progression. This will ensure BT’s proper maintenance of strategies and update the same to meet with the diverse needs of the changing business environment. 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