The Hotline Policy for Our Firm - Case Study Example

I am working for a small manufacturing firm where it is expensive to have proper segregation of duties. The firm needs to come up with an employee hotline which is necessary.

The hotline will enable the employees to shout out their concerns and other issues which will help eradicate the problem of pressure (Boehme 3). It will also eradicate corruption and many other wrongdoings. The pressure could be in the working conditions or the way the employees are treated by the management. The benefit of coming up with this system is that it will be able to protect the integrity of the organization no matter how small it is.

2. Is this sort of whistle-blowing ethical?
These hotlines are good. As they are currently referred to as a whistleblower, because of how one can tell of their problem without fear. This is because they can discuss anything without the fear of retaliating. For example, if there is bad leadership in the firm the people will speak out without the fear of being sacked. The firm should change its leadership style and come up with exactly what people need. Through this, the employees will always be proud of what they do.

3. What management can do to establish the hotline and encourage employees to use it
The employees should always be updated on the progress of the company. This is to ensure that they can be able to have an open chance of contributing to what is going on in the organization. Having this system is ethical because we go by the culture of the firm and follow the ideas of the employees. It creates a feeling of patriotism in the firm. It also motivates the employees to work hard and boosts their self-morale because they can participate in the managerial ideas. It makes them become the best and give the best they have for the firm. On top of all these, the employees should be taught their code of conduct while dealing with the hotline. This is to avoid a lack of respect for the system. This is not for discouraging the employees from expressing their ideas or complaints (Boehme 2). It will help them conquer the fatigue caused when employers start being unrealistic on their hotlines. It helps them remain in the context of what has brought them to work.

The organization should make sure that they implement the ideas which are raised by their employee. This will motivate them to use the system more. The problems raised should always be solved thus making the employees use it more and be more open about how they feel. For example, if the workers are complaining about their working environment, they should renovate and come up with the facilities required. This will highly boost their morale and make the firm produce more products than expected. Confidentiality should be ensured to help the employees be open enough.