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Case Study Example

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In relation to the provided case scenario, it can be observed that Karen Hathaway is assigned with the task by her superior of selecting the right manager for promotion among three most eligible candidates. The major problem faced by Karen in this scenario is to select the most…
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Download file to see previous pages It has become quite difficult for Karen to select or predict the right person for promotion since the performance of all these individuals are fluctuating in nature over the past period and there is also pressure from the upper management to select individuals based on different interests, non-compliance to which may lead severe consequences for the organization in terms of both internal and external aspects. Moreover, another quandary faced by Karen is that she is also emotionally attached to one manager i.e. Carmen whom she would like to promote based on her poor financial grounds. However, on the other hand, promoting either of the other two managers could lead to prove beneficial for her in the distant future. Therefore, Karen is facing a problem in selecting the right manager based on their different attributes such as performance, upper management pressure, emotional attachment and future benefits, all of which is making it very hard for her to select the right manager in an unbiased manner and transparently.
A prospective candidate for promotion, Carmen, a 34 years old African American having one child, had completed her graduation, in the lower half of the college class studied by her, from Northwest State. Her association with the company had been for four years and she was serving in the industry for eight years. Her performance had been quite average but she had very high energy level. It needs to be noted that she at times faced certain problems in managing her staff and moreover her child had a past history of medical issues, thus a pay hike would be quite accommodating in her case. Karen knew Carmen for a very short time but they seemed to get along very well. Furthermore, Karen once had to perform the role of a baby-sitter for Carmen’s daughter in an emergency scenario. With this concern, promoting Carmen may lead to a view that Karen is playing favoritism (Ashkanasy & Daus, 2002). In this ...Download file to see next pagesRead More
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