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Interview - Essay Example

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For the purpose of my interview, I discussed the experiences of Mr Dustin Ferguson, a student leader worker at the library of the Murray State University where he has been working for a period of four years now, providing his expertise at handling the inventory as well as books,…
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Interview
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Download file to see previous pages of experience working in the position and thus knows a great deal about how the work is done; furthermore, he has developed proper skills with respect to teaching people that are newly hired within the work environment and train them regarding the job at hand. Moreover, he seemed very genial and professional at the same time, making it very comfortable for those working in the library and also has excellent customer management skills which are very essential for the purpose of a good library student leader.
Working at the library involves a great deal of customer service and it is like a public service job where one has to cater to the needs of other people; books need to be kept in order, music CDs and films need to be kept in a proper manner so that they are easily found by others when they require them. Furthermore, the organization of all these resources also requires the people handling them to be very careful so as to ensure no damage of the same. We discussed the purpose of various groups within the library work field and how they are organized and utilized in an efficient manner – for example, the purpose of the people handling the inventory; when there are about ten people handling the same, they divide the job among themselves so as to get done faster and in a more efficient manner. Other chores in the library involve discharging books, CDs and DVDs and maintaining them in a proper order. He has spent a considerable amount of time working with various groups in the library carrying out these different functions and has experience in utilizing groups; over the last two years he has used various methods to get the inventory work done faster by segregating the literature in different parts according to their genres, covering the books and then placing them in their respective racks to be found easily and issued by the customers.
The groups are thus utilized in an efficient manner; however Mr Ferguson also said that there could be more groups with respect ...Download file to see next pagesRead More
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