A Review of the Four Phases of Development and the Top Five Soft Skills - Assignment Example

Top Five Soft Skills Most of today’s workplace requires the following soft skills: 1) proactive attitude, which was described as “the disposition to say yes rather than no” and marked by a willingness to “help and take action;” 2) problem solving, which is comprised of the problem-finding and the problem-shaping phases; 3) provide services, which is a service orientation based on consistency, sincerity, and mindfulness; 4) teamwork, which is the “ability to be friendly and work with others in structured groups;” and 5) communication skills, which is characterized by the effectivity and efficiency in conveying “ideas and information” (Tarnogol, 2010).

The significance of possessing such skills becomes evident in the interaction with or between “difficult people” (Rao, 2010, p. 8).