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In order to assess what information and data is required; it is customary that data gathering methods as well as the criteria for gathering such data shall be outlined also. Once the required information is gathered, next phase will involve a systematic dissemination of data and information among the management as well as the operational staff in order to keep them informed about what potential changes may be introduced as a result of the expansion. Further, this report will also provide an appropriate information system diagram to visually present the flow of information besides providing a detailed description of at least three performance measures which should allow the management of hotel to practically judge the success and failure of the proposed expansion plan.
This report will therefore attempt to explore all the above mentioned areas and will provide an analysis of how this can be achieved and what resources and requirements will make it possible to achieve the intended objectives.
Having defined this, next step shall be to identify the data required to perform such type of analysis. It is therefore assumed that both the qualitative as well as quantitative data will be required to complete this project. Most important sources of data will be internal and a temporal analysis of available data is required to assess as to whether the customers, historically, requested for such services. Further, external sources of data will be required to assess as to what the market is charging for providing such facilities and what may be the costs involved in constructing and maintaining such facilities.
This data will be required because it will allow the management to assess the commercial viability of the projects and will provide them a critical insight into how to design the facilities in a manner so that cost of maintenance remains low while at the same time offering high quality services.
Some of the methods to collect the data will include survey of
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The common thing among many organizations is that, communication does not take place effectively, and that there is insufficiency in both information and work-based knowledge when making decisions. Most organizations are in dire need of being able to draw upon their knowledge and collective capacity to create and revolutionize during times of drastic change, which includes mergers and acquisition, technology disruption, privatization and also changes brought by the external environment.
The efficiency of business operations and work processes are guided by the expertise of human resources and the extent to which they apply technology applications for promoting knowledge-based work practices. The complexity of the business environment in which firms operate today demands improved understanding of market trends.
Case Study 2. KM in the Swedish Armed Forces. 23 6.3 Appendix 3. Case Study 3. KM in Global Oilfield Services Provider. 26 2.0 Introduction “The problem in Knowledge Management practice is obviously finding the middle ground between technology and people, between fads and methods, between forced and self-directed participation” (Troxler & Lauche 2006: p.8).
Information and communications technologies (ICTs) have assumed a prominent role in the way a business communicates. ICTs have developed and evolved to provide more opportunities for collaboration and sustained networking. It impacts the way an organization communicates both internally and externally.
The rise of Starbucks from a single coffee store in Seattle’s Pike Place market to a Fortune 500 company (number 261 on Fortune’s 2009 listing) is now an American business legend. The owner-managers of Starbucks were Gerald Baldwin and Gordon Bowker, former University of San Francisco students who had been running the company for 10 years.
The Company’s decision-making process, the range of decision taken and some of the information needed for effective decision-making are examined. The sources of internal and external information are also identified. The discussion then focuses on the collection, storage and dissemination of information and knowledge.
In terms of strategic decisions, the businesses have to take certain decisions that possess significant implications for the future such as the expansion of product offerings in the marketplace. From the perspective of tactical decisions, the businesses need to initiate decisions regarding the implementation of the organisational strategy that include promoting a new service or product offering.
Knowledge and communication can be categorised as vital elements towards ensuring that the business organisation is running at a smooth pace. Both internal and external communication must be efficient so that the right message is communicated to everyone (Kebede, 2010).
a. Respect Respect is an effective communication skill aimed at avoiding and defusing tension and/or disputes that may exist. Whenever individuals feel that one respects their points of view and have listened to it, then to the vast majority of people it will not matter whether they still disagree with you or not, and they will be polite about it.
This term has greatly affected the learning of subject=based lessons. The overall impact is that schools are integrating ICT on a wider scale through blogs, installing LAN facility and setting email account of teachers. Teachers themselves are using databases to upload marks, using expert advice through emails and designing interactive quizzes and games.
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