New Type of Information System by MYER - Essay Example

The system enables the company to simplify the entire transaction completing cycle since it does not include any complicated features that are difficult to understand and implement. It benefits management in a way that reduces total employee training costs and time. As far as the core technical benefit of POS is concerned, it is worthwhile to mention that it is extremely helpful in initiating promotion activities because it reduces dependence on the manual process (that may take up to 48 hours from stores) currently used at the MYER store. After induction of POS, the Myer store will have access to and be able to manage all in-store information relating to promotions and pricing directly from company headquarters. Secondly, the system enables the company to offer additional services to customers besides routine services because it offers flexibility and adaptability. Needless to mention that the system has the ability to enhance service speed thereby improving customer satisfaction and perceived loyalty. Thirdly, POS help in recognizing customers as it records their facial expressions and other information besides keeping individual transaction records.